Reply To: Remove shop page from wordpress

Dear Aizaz Imtiaz Awan,

I hope this message finds you well. I am writing with some frustration regarding the ongoing issues I’ve faced with your theme. I can’t help but wonder if I’m being taken seriously here.

I do not wish to keep a particular page, specifically the store page, but I’m now in a position where I may have to disable multiple sections of your theme just to achieve this. If that’s the case, I might as well switch to WooCommerce’s default theme. This seems like an unnecessary and frustrating challenge.

I kindly request a proper, professional solution to this issue. I’ve invested a great deal of time and effort designing individual pages for each category, brand, and filter. It feels as though my hard work is being undermined simply because I want to remove a single page. Is it reasonable to expect me to disrupt my entire website structure over this?

I must ask, have you ever taken on a support issue and delivered a solution? In my experience, I’ve received vague responses that offer no real resolution.

You yourselves stated that if an issue is template-related and does not occur with standard WordPress and WooCommerce themes like Storefront, you would resolve it. I’ve mentioned two plugins that I needed support for, but your response was that the issue doesn’t concern the Woodmart theme and falls outside your scope of support.

When I raised a concern about SEO logic, you replied that development for that is not part of your current plans and cannot be implemented. While I do appreciate the few features you’ve kindly added in the past, I’m now facing the prospect of dismantling the entire structure of my site just to remove a page. Is that really a fair solution?

I would greatly appreciate it if you could provide a more suitable and feasible response to this situation.

Best regards,