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#62148

betterend
Participant

The hosting provider restored the website, but it seems it didn’t work and this was their feedback:

“” https://staging.kitchenpitstop.com/

As you can see at the moment your application does not display properly, which can be alarming, but we do wish to confirm a couple of things. First your images are now being fully loaded and all previous configuration & products are listed, as well. They exist both in the database configuration and physically in your files. However the core issue comes from a change made to your Theme or a recent integration that forced an incompatibility with the current setup, resulting in the following.

[10-Jun-2018 15:56:42 UTC] PHP Fatal error: Uncaught Error: Call to undefined function woodmart_compress() in /home/whiskers/staging.kitchenpitstop.com/wp-content/themes/woodmart/inc/shortcodes/instagram.php:199
Stack trace:
#0 /home/whiskers/staging.kitchenpitstop.com/wp-content/themes/woodmart/inc/shortcodes/instagram.php(61): woodmart_scrape_instagram(‘kitchenpitstop’, ’12’)
#1 /home/whiskers/staging.kitchenpitstop.com/wp-includes/shortcodes.php(319): woodmart_shortcode_instagram(Array, ‘</p>\n<h4 style=…’, ‘woodmart_instag…’)
#2 [internal function]: do_shortcode_tag(Array)
#3 /home/whiskers/staging.kitchenpitstop.com/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\[(\\[?)(woodma…’, ‘do_shortcode_ta…’, ‘[woodmart_insta…’)
#4 /home/whiskers/staging.kitchenpitstop.com/wp-content/plugins/js_composer/include/helpers/helpers.php(232): do_shortcode(‘[woodmart_insta…’)
#5 /home/whiskers/staging.kitchenpitstop.com/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column.php(93): wpb_js_remove_wpautop(‘[woodmart_insta…’) in /home/whiskers/staging.kitchenpitstop.com/wp-content/themes/woodmart/inc/shortcodes/instagram.php on line 199

Unfortunately even after restoring the issue appears to persist regardless of the setup, due to the improper configuration of the above-mentioned theme that you are using.””

I have activated the theme again in >Woodmart>Base import and imported the demo version, but still the same problem the sidebar on the left don’t disappear and forms seems corrupted

Your advice is highly appreciated.

Thank you