Home Forums Basel – Premium Template 2 questions

This topic contains 9 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 4 days, 5 hours ago.

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  • #149206

    mrskuit
    Customer

    Hi,

    I’ve got 2 questions.

    1) When I search for a product (mobile), the price disappeared. I can see the €-sign but I can’t see the price. How can I fix this? https://prnt.sc/pgt59w

    2) When the cart is empty, it looks weird. You can’t see the whole image. How can I fix that? https://prnt.sc/pgt5l5

    Hope you can help me with this! Thank you!

    Private Content Hidden
    #149297

    Hello,

    Please deactivate all the plugins not related to the theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

    #149382

    mrskuit
    Customer

    Hello,

    I did. It didn’t work. I’ve got one other question as well.
    So my questions are:

    1) When I search for a product (mobile), the price disappeared. I can see the €-sign but I can’t see the price. How can I fix this? https://prnt.sc/pgt59w (Maybe it has something to do with the colours I changed?)

    2) When the cart is empty, it looks weird. You can’t see the whole image. How can I fix that? https://prnt.sc/pgt5l5

    3) Is it possible to change the mobile logo? (Just the mobile logo, not the desktop logo. So I want another logo on mobile than I have on desktop.)

    Hope you can help me with this! Thank you!

    Private Content Hidden
    #149406

    Hello,

    You need to update the theme. Please make the full backup of your site and update the theme as well as all the plugins related to the theme. Please read and follow these important suggestions for updating: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

    If the problem remains, contact me I will provide custom CSS.

    Best Regards

    #149440

    mrskuit
    Customer

    Hi,

    I updated the theme.
    One problem is solved, but I still have 3 problems:

    1) Price in mobile menu
    When I search for a product (mobile), the price disappeared. I can see the €-sign but I can’t see the price. I think it has something to do with the colour, as you can see here: https://prnt.sc/phezel and here: https://prnt.sc/pgt59w

    2) Logo mobile menu
    Is it possible to change the mobile logo? (Just the mobile logo, not the desktop logo. So I want another logo on mobile than I have on desktop.)

    3) Heart from the wishlist
    I disabled the theme’s wishlist because we already had the YITH wishlist.
    But I found out that the heart in the topbar of the menu doesn’t go anywhere.
    When you click on it, it simple goes to the homepage, instead of the wishlist.
    How can I change that?
    https://prnt.sc/phf1n9

    Hope you can help me with this!
    Kind regards, Marieke

    Private Content Hidden
    #149480

    Hello,

    1.Please add this code to the Theme Settings > Custom CSS > Global:

    body .mobile-nav .autocomplete-suggestions .amount, 
    body .mobile-nav .autocomplete-suggestions .suggestion-sku {
        color:#949494;;
    }

    2. There is no option to add another image on the logo menu.

    3. Please check the plugin on a default theme to detect if our theme causes the problem.

    Best Regards

    #149489

    mrskuit
    Customer

    Hello,

    1) It worked, thanks!

    2) No problem.

    3) I can’t. It’s the heart icon that belongs to the theme. I tested it with your own wishlist, to see if that would work. And with your own wishlist the heart won’t work either. (When you click on it, you just go to the homepage.)
    This is the heart icon I’m talking about: https://prnt.sc/phf1n9

    Hope you can help me with this!
    Kind regards, Marieke

    Private Content Hidden
    #149497

    Hello,

    Please read and follow the instruction on how to set configure the Wishlist: https://xtemos.com/docs/basel/basel-wishlist/

    Best Regards

    #149591

    mrskuit
    Customer

    It worked. Thanks for the help!

    Private Content Hidden
    #149617

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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