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accept cookie
- This topic has 24 replies, 3 voices, and was last updated 2 years, 5 months ago by Artem Temos.
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AuthorPosts
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June 22, 2022 at 1:19 pm #385293
enganas17ParticipantHi,
why every time I get a notification to accept the cookie,
I already accepted it and it is enough one time to accept it,but as I said every couple of days I get the same cookie notification
June 22, 2022 at 3:47 pm #385395
Aizaz Imtiaz AwanKeymasterHello,
It seems that you are visiting the page after clearing the cache. Because once you close it should not display for you.
Best Regards
June 22, 2022 at 3:49 pm #385398
enganas17ParticipantNo, I didn’t clear the cache, that’s why am asking,
just visit my site after a couple of days, then the cookie notification and subscription form appear againJune 23, 2022 at 9:39 am #385575
Aizaz Imtiaz AwanKeymasterHello,
Please Go to Theme Settings >> General >> Cookie Law info and make sure that you haven’t increased the version by default its 1.
Screenshot: https://gyazo.com/067032e9d5ca2f852b1b3a7bff47640a
Best Regards
June 23, 2022 at 12:22 pm #385628
enganas17ParticipantI know that and it already defaults its 1
That’s why am asking,
you can check the attachmentAttachments:
You must be logged in to view attached files.June 24, 2022 at 3:34 pm #386002
enganas17Participant!
June 24, 2022 at 3:49 pm #386024
Aizaz Imtiaz AwanKeymasterHello,
We are testing the issue with the cookie law info and will get back to you after 2 days if it appears back.
Best Regards
June 24, 2022 at 3:51 pm #386025
enganas17Participantokay thanks
June 27, 2022 at 9:16 am #386425
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website again after some days and we clicked on accept cookies 2 days before and the cookie law info is not appearing again on our side.
Best Regards
June 27, 2022 at 2:15 pm #386538
enganas17Participantyou can check also later, as it happened
June 27, 2022 at 3:50 pm #386589
Aizaz Imtiaz AwanKeymasterHello,
Ok we will reply to you if we see the popup back on your site.
Best Regards
June 29, 2022 at 7:35 pm #387284
enganas17ParticipantThis happened today,
Check the attachmentAttachments:
You must be logged in to view attached files.June 30, 2022 at 11:00 am #387416
Aizaz Imtiaz AwanKeymasterHello,
Sorry but I am still unable to see that popup on my side.
Best Regards
June 30, 2022 at 3:43 pm #387535
enganas17ParticipantI showed you on my side
July 1, 2022 at 8:56 am #387678
Aizaz Imtiaz AwanKeymasterHello,
As we have tested on a regular basis the cookie popup is not appearing for us since we have accepted it.
Best Regards
July 1, 2022 at 1:02 pm #387775
enganas17Participantso what do you think this issue happened ! on our side every couple of days
July 1, 2022 at 3:02 pm #387828
Aizaz Imtiaz AwanKeymasterHello,
As we mentioned, we are not able to see the issue. Please try changing your browser.
Best Regards
July 1, 2022 at 7:10 pm #387908
enganas17ParticipantI use safari browser on the iPhone
July 5, 2022 at 8:18 am #388657
Artem TemosKeymasterHello,
We visited your website with Safari on iPhone two days ago and closed the cookie popup. And it doesn’t appear again today. We will check tomorrow also and let you know.
Kind Regards
July 5, 2022 at 1:19 pm #388760
enganas17Participantthanks
July 7, 2022 at 10:37 am #389307
Artem TemosKeymasterHello,
We visited your website today and still don’t see the popup. Maybe you see it constantly because you clear cookies in your browser.
Kind Regards
July 7, 2022 at 3:08 pm #389400
enganas17ParticipantHi,
Yesterday also the popup appears,
I don’t clear cookies or anything,
what do you think this happens!
I use the iPhone safari browserJuly 11, 2022 at 10:43 am #390103
Artem TemosKeymasterMaybe your browser clears the cookies somehow. Or you have some tool that clears some temporary data on your iPhone including cookies files.
Kind Regards
July 11, 2022 at 1:56 pm #390197
enganas17ParticipantActually not
July 11, 2022 at 2:28 pm #390208
Artem TemosKeymasterThen we don’t know what else might be wrong with your device that it clears the cookies. The fact is that the popup only shows when cookies are expired or deleted from the browser completely.
Kind Regards
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