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Ajax Product Tabs not working.
- This topic has 18 replies, 2 voices, and was last updated 2 months, 1 week ago by Artem Temos.
March 19, 2023 at 8:07 am #452390
Ajax product tab not working.March 20, 2023 at 11:18 am #452546
As we can see, there are some JS files are missing on your website https://gyazo.com/ba02713a09a797b415cba5713c6e022c
Please, check if they exist on your server or try to reinstall the theme to make sure that all files are properly uploaded.
Kind RegardsMarch 20, 2023 at 11:50 am #452567
Reinstalled the theme. Still not working.March 20, 2023 at 11:53 am #452568
And in the product page image is not showing when I clicked.March 20, 2023 at 11:54 am #452569
Please, check if this file exists on your server https://blueeyedimage.com/wp-content/themes/woodmart/js/scripts/wc/imagesLoadMore.min.js?ver=7.1.4March 20, 2023 at 12:05 pm #452576
Not available, I’ve shared the access. Please solve yourself.March 20, 2023 at 12:30 pm #452582
In this case, you need to reinstall the theme. Or contact your hosting provider for help.
We are not able to fix this problem because our theme files are missing on your website.March 20, 2023 at 3:10 pm #452648
But these 2 files is not available in the theme file. Even I’ve downloaded again.
imagesLoadMore.min.jsMarch 20, 2023 at 3:19 pm #452650
Actually, these files shouldn’t be loaded at all. Could you please temporarily disable all plugins which are not related to our theme and send us your FTP access?March 20, 2023 at 6:12 pm #452730
I’ve given you my godaddy access. It’s deligate access. Please solve the problem.
Please please.March 20, 2023 at 6:14 pm #452733
You can be sure about these.March 20, 2023 at 6:15 pm #452735
The wayMarch 21, 2023 at 7:53 am #452873
Hi there??March 21, 2023 at 10:25 am #452898
Ohh hellow, are you there?March 21, 2023 at 10:26 am #452899
The js file is not available in the theme.March 21, 2023 at 10:27 am #452900
Here is the proof.March 21, 2023 at 10:31 am #452905
Yes, you are right. Actually, there are no such files in our theme and they shouldn’t be loaded at all. It looks like you have some custom code that loads these files.
We need your FTP access and not your hosting panel. Please, provide us with the FTP so we can check the code and see where are these files coming from.
Kind RegardsMarch 21, 2023 at 11:04 am #452923
Here is the ftb details. Please please solve the issue.March 21, 2023 at 11:49 am #452952
We disabled external plugins and now it seems to be working correctly. Please, test it from your end.
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