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BASE VERSION PROBLEM

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #173751

    olcayto
    Participant

    I have already installed woodmart theme and entered license code then import base version but web site is not opening. Could you please help me?

    ps. If I will install demo versions just i see header when open web site

    #173772

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #173784

    olcayto
    Participant

    I will use base version it has been already imported. Plugins has been disabled.

    Could you please check it? Thank you for your help.

    #173816

    Artem Temos
    Keymaster

    Please, send us your FTP access as well so we can check what is wrong.

    #173874

    olcayto
    Participant

    Ps. Plugins are inactive

    #173924

    Artem Temos
    Keymaster

    It seems that file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.
    Otherwise, you will need to remove all infoboxes elements from your website that use SVG images. They are a part of our dummy content.

    #175562

    olcayto
    Participant

    I talked with my provider but they can’t disabled functions on server. I need to remove all infoboxes elements but how can i do that i don’t know. Do you have an article for this?

    #175629

    Artem Temos
    Keymaster

    You need to edit your pages with WPBakery page builder, find Information box elements and remove them or replace images with PNG or JPG instead of SVG.
    But it would be much better to enable that function on the server.

Viewing 8 posts - 1 through 8 (of 8 total)