Cannot update theme

I’m getting an error message when I try to update the theme. I have attached a screenshot.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please make the full backup of your site and insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Thank you.

Hello,

Sorry for the delay.

I have updated the theme, please check the site and let us know if there are any problems.

Best Regards

[Author]

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