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Cant Able to Update Visual Composor & Rev Slider

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  • Author
    Posts
  • #346164

    neni1006
    Participant

    Cant Able to Update Visual Composor & Rev Slider. When I click on Update the website was keep on loading and loading and at last getting 500 error.

    #346204

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please update these plugins in Appearance > Install plugins.

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get premium support from its author, you can purchase it from Codecanyon.
    We will always provide you with the latest updates on the plugins in Appearance > Install plugins.

    If you have any problems (these problems are often caused by the host security or size max size limitations) you can upload the recent version of the plugins from this forum profile and install via Dashboard > Plugins or FTP.

    1. Make the full backup of your site.

    2. Deactivate and delete the current version.

    3. Upload the new version from your portfolio on this forum.

    4. Upload and install.

    Best Regards

    #346271

    neni1006
    Participant

    Thanks did by downloading and uploading manually. But not updating directly.

    #346535

    Hello,

    We are glad you have updated, the reason you could not update automatically maybe some server configuration.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)

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