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Can’t save changes!

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #468094

    aseel.m
    Participant

    Hello,

    There is a problem with your theme, we can’t save changes to the theme setting, look please at this path:

    wp-admin/admin.php?page=xts_theme_settings

    After we click to save it will redirect us to this page (https:// .com/wp-admin/options.php), check the attachment please (Screenshot provided).

    How we can fix it?

    Attachments:
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    #468098

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #468102

    aseel.m
    Participant

    check DM

    #468105

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Theme Settings “save” requests. Contact your hosting provider for help.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)