Can’t share products on my Facebook business page
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As title says, that is the problem. When trying to share prosducts on my facebook page, I can only see loading screen and nothing happens.
I use Yoast seo for SEO but sharing buttons on product page are from theme. Can you help me please?
Thanks in advance
Tried from several different devices but problem stays the same. I disabled Yoast seo plugin, but nothing changes.
When sharing on regular page, everything works fine, but sharing on Facebook business page is just loading forever.
Sending you screenshot and link to my page
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Hi Luna,
Thanks for reaching to us.
I kindly request that you utilize an SEO plugin to incorporate the required Open Graph (OG) image and OG description to your website’s pages, posts, and products.
Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following tool: https://developers.facebook.com/tools/debug/sharing/
Kind Regards,
Hung PD
So you provided same answer as here
https://xtemos.com/forums/topic/share-product-on-facebook-page-doesnt-show-product-image-or-information/
but without solution.
I already tried everything you advised her to do, but without any success.
Problem occured with previous theme update in my case. I cleared all caches on FB, browser, deactivated all plugins, tried-nothing happened, activated again, nothing happened. I have all my pictures for social media in Yoast SEO, all the descriptions, everything, but still no results.
Please, can you provide solution not answer like before?
Thanks
Hi Luna,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme’s issue or not?
Sharing is out of our theme controls, so you need to use SEO plugin to change / modify image or descriptions sharing.
Best Regards,
Hung PD
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