Can't update the theme

Hi Xtemos Studio Team,

I tried to update the theme but didn’t work!

Getting this kind of error:

PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

How can we fix this?

Best Regards,
AA

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

In private content, you can find the admin access

We need your FTP access as well.

For sure find them at private section

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

Still same error PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I tried to deactivate all plugins not related to the theme, still not working?

Strange, but in this case, try to update the theme manually. You need to download it from ThemeForest and replace your current folder. Follow our documentation https://xtemos.com/docs/woodmart/update-theme-2/

[Author]

Posts