Home Forums WoodMart – Premium Template Category / Shop Area – Sort by / Filter Problem

This topic contains 16 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 2 days, 2 hours ago.

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  • #94439

    mark-aaron
    Customer

    On my category pages the ‘sort by’ option seems to just be displaying as a list and looks ugly and not like the template. I have attached an image to show you the problem.

    How do I edit / change the category filters and sort options, what can I edit and remove.

    https://www.hushhush.com/product-category/watches/

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    #94468

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #94499

    mark-aaron
    Customer

    HI There,

    Yes, I have supplied the admin access login details below in the private area.

    Also where can I edit what options appear in the category sidebar filters? or do all options for each product naturally appear? Am I able to order and reorder each of the category filters?

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    #94502

    Please, disable external plugins first.

    #94506

    mark-aaron
    Customer

    Is there an easy way to do that? as I have a number of plugins installed.

    #94509

    mark-aaron
    Customer

    I have just disabled all of them in the plugin option and obviously the whole site broke, so can you look at which ones are still active and not related as the category filter issue is still there with lots of the plugins disabled.

    #94558

    As we can see, everything works as on our demo. You can add more filters widgets to the filters area via Dashboard -> Appearance -> Widgets.

    #94593

    mark-aaron
    Customer

    Thanks. The content here is not like the demo and is wasting lots of Soave on the category pages. See the SORT BY and PRICE FILTER areas on my screenshot attached. compared to the demo images which are neat and in order in a drop down menu

    #94594

    mark-aaron
    Customer

    My screenshot attached

    #94595

    mark-aaron
    Customer

    See how it looks attached

    #94609

    Hi,

    Could you please reupload your screenshots in a size smaller than 512KB? Or upload it to some cloud service like Dropbox or Google Drive.

    Thank you in advance

    #94610

    Hello,

    The screenshots are not attached. Please try to upload smaller images. Try this soft https://app.prntscr.com/ It is easy and quick to install

    Best Regards

    #94613

    mark-aaron
    Customer

    See attached the woodmart demo, note that the the ‘Default sorting’ drop down link is nice and clean and an actual dropdown.

    On my site its just a messy list taking up a lot of space on the page?

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    #94615

    mark-aaron
    Customer

    You can see highlighted in yellow on my website the ‘SORT BY’ and ‘PRICE FILTER’ are just sitting in the middle of the space.

    https://www.hushhush.com/watches/

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    #94620

    If you want to get the same look, you need to disable the Filters area in Theme Settings -> Shop and add your filters widgets to the sidebar in Appearance -> Widgets.

    #94668

    mark-aaron
    Customer

    Thank you, that has resolved the problem, thank you for the support

    #94678

    Great, you are welcome.

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