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Category / Shop Area – Sort by / Filter Problem
- This topic has 16 replies, 3 voices, and was last updated 5 years, 4 months ago by Artem Temos.
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December 6, 2018 at 11:06 pm #94439
mark-aaronParticipantOn my category pages the ‘sort by’ option seems to just be displaying as a list and looks ugly and not like the template. I have attached an image to show you the problem.
How do I edit / change the category filters and sort options, what can I edit and remove.
https://www.hushhush.com/product-category/watches/
Attachments:
You must be logged in to view attached files.December 7, 2018 at 6:53 am #94468
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
December 7, 2018 at 7:56 am #94499
mark-aaronParticipantHI There,
Yes, I have supplied the admin access login details below in the private area.
Also where can I edit what options appear in the category sidebar filters? or do all options for each product naturally appear? Am I able to order and reorder each of the category filters?
Attachments:
You must be logged in to view attached files.December 7, 2018 at 7:57 am #94502
Artem TemosKeymasterPlease, disable external plugins first.
December 7, 2018 at 7:58 am #94506
mark-aaronParticipantIs there an easy way to do that? as I have a number of plugins installed.
December 7, 2018 at 8:06 am #94509
mark-aaronParticipantI have just disabled all of them in the plugin option and obviously the whole site broke, so can you look at which ones are still active and not related as the category filter issue is still there with lots of the plugins disabled.
December 7, 2018 at 12:24 pm #94558
Artem TemosKeymasterAs we can see, everything works as on our demo. You can add more filters widgets to the filters area via Dashboard -> Appearance -> Widgets.
December 7, 2018 at 3:32 pm #94593
mark-aaronParticipantThanks. The content here is not like the demo and is wasting lots of Soave on the category pages. See the SORT BY and PRICE FILTER areas on my screenshot attached. compared to the demo images which are neat and in order in a drop down menu
December 7, 2018 at 3:32 pm #94594
mark-aaronParticipantMy screenshot attached
December 7, 2018 at 3:34 pm #94595
mark-aaronParticipantSee how it looks attached
December 7, 2018 at 4:47 pm #94609
Artem TemosKeymasterHi,
Could you please reupload your screenshots in a size smaller than 512KB? Or upload it to some cloud service like Dropbox or Google Drive.
Thank you in advance
December 7, 2018 at 4:53 pm #94610
Elise NoromitMemberHello,
The screenshots are not attached. Please try to upload smaller images. Try this soft https://app.prntscr.com/ It is easy and quick to install
Best Regards
December 7, 2018 at 5:02 pm #94613
mark-aaronParticipantSee attached the woodmart demo, note that the the ‘Default sorting’ drop down link is nice and clean and an actual dropdown.
On my site its just a messy list taking up a lot of space on the page?
Attachments:
You must be logged in to view attached files.December 7, 2018 at 5:04 pm #94615
mark-aaronParticipantYou can see highlighted in yellow on my website the ‘SORT BY’ and ‘PRICE FILTER’ are just sitting in the middle of the space.
https://www.hushhush.com/watches/
Attachments:
You must be logged in to view attached files.December 7, 2018 at 5:20 pm #94620
Artem TemosKeymasterIf you want to get the same look, you need to disable the Filters area in Theme Settings -> Shop and add your filters widgets to the sidebar in Appearance -> Widgets.
December 7, 2018 at 8:16 pm #94668
mark-aaronParticipantThank you, that has resolved the problem, thank you for the support
December 7, 2018 at 11:01 pm #94678
Artem TemosKeymasterGreat, you are welcome.
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