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Check out page has overlapping text

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #372822

    contactpleazurr
    Participant

    Hello,

    My Check out page has overlapping text as seen in video in private content. How can I fix this?

    #372933

    Elise Noromit
    Keymaster

    Hello,

    You can change the color of the page title in the page settings: https://xtemos.com/docs-topic/options-for-pages/

    If you have any questions please feel free to contact us.

    Best Regards

    #372976

    contactpleazurr
    Participant

    Hello,

    I am not asking about changing the colour. My ticket is about an issue with overlapping text.

    Please advise.

    #373309

    Elise Noromit
    Keymaster

    Hello,

    Most likely the issue is caused by the plugins conflict.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #373322

    contactpleazurr
    Participant

    Hello,

    I deactivated them except the ones you mentioned. The issue is still there: https://snipboard.io/xv3I5b.jpg

    Please advise.

    #373663

    Elise Noromit
    Keymaster

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #373752

    contactpleazurr
    Participant

    Hello,

    I used storefront theme which looks even worse. Please see video in private content.

    Please advise.

    #373807

    Elise Noromit
    Keymaster

    Hello,

    It means that WoodMart does not influence or cause the issue.

    Most likely this is the plugin conflict is caused by customization or plugins.

    Best Regards

    #375173

    contactpleazurr
    Participant

    Hello,

    Dokan says this is an issue with the woodmart theme:
    “When I switch the default dokan theme or any default theme on your website then your problem is solved. I have attached the screenshot which is given below: https://snipboard.io/oGfunJ.jpg. This is a theme issue on your website I hope you understand.”

    Please advise how to fix this issue with overlapping text.

    #375707

    Elise Noromit
    Keymaster

    Hello,

    You have inserted the text widget and check-out shortcode inside https://prnt.sc/O1zZ5q5YxW_O then you have set line-height 0.1em that caused the problem https://prnt.sc/eyKUovkGGwTS

    Please insert the check-out shortcode by means of the proper Elementor Widget: https://gyazo.com/45345fedb0d6fe8b9e76736f9b647f0c

    If you have any questions please feel free to contact us.

    Best Regards

    #375892

    contactpleazurr
    Participant

    Perfect thank you! It worked 🙂

    #375970

    Elise Noromit
    Keymaster

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 12 posts - 1 through 12 (of 12 total)

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