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Check out page has overlapping text

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #372822

    contactpleazurr
    Participant

    Hello,

    My Check out page has overlapping text as seen in video in private content. How can I fix this?

    #372933

    Hello,

    You can change the color of the page title in the page settings: https://xtemos.com/docs-topic/options-for-pages/

    If you have any questions please feel free to contact us.

    Best Regards

    #372976

    contactpleazurr
    Participant

    Hello,

    I am not asking about changing the colour. My ticket is about an issue with overlapping text.

    Please advise.

    #373309

    Hello,

    Most likely the issue is caused by the plugins conflict.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #373322

    contactpleazurr
    Participant

    Hello,

    I deactivated them except the ones you mentioned. The issue is still there: https://snipboard.io/xv3I5b.jpg

    Please advise.

    #373663

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #373752

    contactpleazurr
    Participant

    Hello,

    I used storefront theme which looks even worse. Please see video in private content.

    Please advise.

    #373807

    Hello,

    It means that WoodMart does not influence or cause the issue.

    Most likely this is the plugin conflict is caused by customization or plugins.

    Best Regards

    #375173

    contactpleazurr
    Participant

    Hello,

    Dokan says this is an issue with the woodmart theme:
    “When I switch the default dokan theme or any default theme on your website then your problem is solved. I have attached the screenshot which is given below: https://snipboard.io/oGfunJ.jpg. This is a theme issue on your website I hope you understand.”

    Please advise how to fix this issue with overlapping text.

    #375707

    Hello,

    You have inserted the text widget and check-out shortcode inside https://prnt.sc/O1zZ5q5YxW_O then you have set line-height 0.1em that caused the problem https://prnt.sc/eyKUovkGGwTS

    Please insert the check-out shortcode by means of the proper Elementor Widget: https://gyazo.com/45345fedb0d6fe8b9e76736f9b647f0c

    If you have any questions please feel free to contact us.

    Best Regards

    #375892

    contactpleazurr
    Participant

    Perfect thank you! It worked 🙂

    #375970

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 12 posts - 1 through 12 (of 12 total)

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