Closing all tab on single product page for mobile only

Hello,

Is it possible for mobile ONLY to have all tabs on single product page closed?

Hello,

You can try achieving this using our Preset options.
https://xtemos.com/docs-topic/theme-settings-presets/

Best Regards

Hello,

I have read the article and trying to create a rule to have all tabs on the single product page closed (for mobile only), but this does not seem achievable in this section.

Please see private content for the video. What am I missing here?

Hello,

Please set the preset conditions as mentioned in the screenshot below:

https://gyazo.com/124bc008049bbd603764b0cb16ab60c0

Best Regards

Hi Aizaz,

I set the rules as you mentioned, but what are the next steps?

Also (due to Elise messing my customized product page), the tabs now looks different on desktop/mobile with no tabs seen in mobile. Please see in private content area.

Hello,

After setting the rules you need to set the tabs to all close from Theme Settings >> Single Product >> Tabs.

Screenshot: https://gyazo.com/d25f53f0ea028752c1e3c40263882420

Best Regards

Hi Aizaz,

I did the settings as you mentioned, however my tabs in mobile are still showing as “scrolling/tabs” due to the issue with Elise messing my single products page.

Please see private content for image.

Hello,

The issue of the Tabs layout is caused by the Single product Layout that you have set. Please try removing the Single product layout from Dashboard >> Layouts. Then check back.

Sorry but the layout of tabs while using layout builder cannot be controlled by Theme Settings. If you want to use Single product layout then you can either have tabs or accordion layout for the single product tabs.

Please don’t blame our other support agents as they help you to achieve your requirements in the possible ways. 🙂

Best Regards

[contactpleazurr]

Hi Aizaz,

Please understand my frustration as my single product layout was completely different and customized by myself already. Elise did edit something on that single product page which set my single page layout to default and I lost all my customizations.

I had the accordion tabs for my mobile single product page before the mess up as seen here: https://snipboard.io/WBneIk.jpg

Now it’s not in accordion as seen here: https://snipboard.io/Ze1LQK.jpg

The issue of the Tabs layout is caused by the Single product Layout that you have set. Please try removing the Single product layout from Dashboard >> Layouts. Then check back.
If I remove this, I will lose all my customizations again, no?

How can I get the accordion tabs back on my mobile as iI had here https://snipboard.io/WBneIk.jpg?

• This reply was modified 1 year, 11 months ago by contactpleazurr.

Hello,

Yes, If you delete the new single product layout created then it will go to the default previous state.

Best Regards

Hi Aizaz,

I have recreated a new single product page. However in mobile the tabs are still showing as running off the page (and not as accordion): https://snipboard.io/872oNn.jpg

How can I have the mobile single product page show the tabs as accordion & closed?

Hello,

Your issue has been Resolved. Please clear cache and check back.

Best Regards

Thank you Aizaz,

Could you please let me know what you did? I need to make sure it works when I use the woodmart theme on my live site.

Hello,

You are Most Welcome.

I have added 2 product tabs elements in the Single product layout you created and made one to tabs and other to accordion. And hidden the accordion tabs on Desktop and the Simple tabs on Mobile and Tablet.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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