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Color swatches filter

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #398392

    IvanP
    Participant

    Hi,

    please how to make or use a color swatches attributes in woodmart widget woocommerce filter ?

    thx

    #398394

    Elise Noromit
    Keymaster

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please follow the instruction in the manual: https://xtemos.com/docs-topic/variable-products-and-swatches/

    If you have any questions please feel free to contact us.

    Best Regards

    #398441

    IvanP
    Participant

    Hi Elise,

    We know that, but we can’t configure filter widget on shop page, like I wrote, please read carefully post/ticket.

    Thx

    #398527

    Elise Noromit
    Keymaster

    Hello,

    You need to add the filter widgets to the Shop page widget area in Appearance > Widgets.

    Please check this manual: https://xtemos.com/docs-topic/widgets-and-sidebars/

    If you have any questions please feel free to contact us.

    Best Regards

    #398565

    IvanP
    Participant

    Ok,

    I don’t have much time for chating and expain is there a problem with widget or… please did you check is there a problem, because I give you a login information?

    I know how to read but there is not anything in manual that help’s in my case, so please login and check why I don’t have color swatches for color atributes on wo… filter nav..

    Thank you!

    #398637

    Elise Noromit
    Keymaster

    Hello,

    Yes, I have checked, and everything works properly: https://gyazo.com/5735b77df8ef737ddf6648ad2c348fab

    You have added two widgets to the shop page widget area and they are displayed.

    You need to add “WOODMART WooCommerce Layered Nav” widget for every attribute that have variable products.

    If you have any questions please feel free to contact us.

    Best Regards

    #398717

    IvanP
    Participant

    Ok,

    I’m sorry but again, is that filter display “color swatches”?, no!

    In backend there is no problem but actually there is not filter, if you check now you will see filter but with string “color” atributes, I need color filter with color swatches!

    Like this : https://iconicwp.com/docs/woocommerce-attribute-swatches/enable-swatches-in-woocommerce-filter-widgets/

    thx

    #398893

    Elise Noromit
    Keymaster

    Hello,

    You need to enter every attribute item and enable swatches there.

    Then add a widget like this: https://gyazo.com/020a2cf4cd984f8879ce038e348fd438

    If you have any questions please feel free to contact us.

    Best Regards

    #398952

    IvanP
    Participant

    Ok I see, i write on private message!

    Please, read it carefully!

    Attachments:
    You must be logged in to view attached files.
    #399155

    Elise Noromit
    Keymaster

    Hello,

    I have checked and see your color attribute items do not have color or images, you need to do the following:

    1. Please add color to the attribute item: https://gyazo.com/4f279a0b2146d4e14bed3aa8f9b1691f

    2. Enable Swatches in every attribute item and let us know if the problem remains.

    Please provide full rights for the user.

    Best Regards

    #399245

    IvanP
    Participant

    I don’t understand, on preview there is a color hex, give me a live example, please provide one color to see is there color on front end, do you check is there enabled swatches? (I’ dont think so)

    I can’t write this ticket for a week, we need help, color swatches does not working!!!

    thank you

    #399672

    Elise Noromit
    Keymaster

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #399673

    Elise Noromit
    Keymaster

    P.S. Please test the issue with the default Woodommerce attribute filter as well and let us know.

    Best Regards

    #399711

    IvanP
    Participant

    Really Elise?

    alredy did, you did not try nothing, theme is having isses, what kind of support is this?

    #399861

    Elise Noromit
    Keymaster

    Hello,

    Our support covers providing instructions on how to configure and fix issues if the functionality does not work.

    In order to check if the theme functionality works properly, you need to switch to the parent theme and deactivate all the plugins not related to the theme.

    I tried to configure colors for the attribute items and I faced these problems: https://gyazo.com/5d4c679c0a9a62e0ed3f29e3083fd6eb and https://gyazo.com/b5f1dda08e498090a407684f2490c1b9

    I mean when I set the color and enable the swatches, save I get this problem. It means something wrong with your site.

    I asked you to set the color and enable the swatches in every attribute item, I did not do that, now I have set the colors and enabled the swatches: https://gyazo.com/02877c2979db7951e03e0be6aaa8f464

    Now I check the shop page and they appear: https://gyazo.com/1f16e80b194c9a3652c4d96df20f6eb0

    You are absolutely right: the support is helpless if you do not follow the instructions we provide.

    If you have any questions or have any difficulties let us know, and we will do our best to resolve them.

    Best Regards

    #399897

    IvanP
    Participant

    Ok thank you very much,

    yes over the night some thing is happening, after you set this colors to work we don’t have menu on front page?, what happend?

    #399900

    IvanP
    Participant

    Sorry everything is ok!

    #399991

    Elise Noromit
    Keymaster

    Hello,

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 18 posts - 1 through 18 (of 18 total)

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