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CRITICAL ERROR

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  • #469681

    office-5003
    Participant

    hello guys,

    tried to upload google maps and critical error appeared – can not see any pages created etc..please help..screenshot below

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    #469688

    office-5003
    Participant

    btw – spoken with WordPress as originally I thought this is WordPress but they said …

    “according to the error logs, there is a fatal error caused by your theme:

    [24-May-2023 15:26:23 UTC] PHP Fatal error:  Uncaught TypeError: array_values(): Argument #1 ($array) must be of type array, string given in /srv/htdocs/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-google-map.php:831

    #469704

    Pernilla
    Participant

    I am getting the same error on all websites I have the theme installed on.

    #469750

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #469950

    office-5003
    Participant

    Hello,

    Ok – Tried above and still nothing, what info do you need please?

    #469959

    Artem Temos
    Keymaster

    Hello,

    Keep all plugins temporarily turned off and send us your admin access so we can check this.

    Kind Regards

    #469962

    office-5003
    Participant

    sending message in “visible for moderators only” section

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    #469972

    Artem Temos
    Keymaster

    Please, send us your website URL as well.

    #469978

    office-5003
    Participant

    below

    #470046

    office-5003
    Participant

    Hello,

    Have you got any update please?

    #470060

    office-5003
    Participant

    It says that I am not allowed to access a page?? Like – any page…and my http://www.is not working at all

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    #470328

    Artem Temos
    Keymaster

    This error is caused by this plugin https://prnt.sc/j-UfUTZn9rNq
    It seems to be incompatible with our theme and causes this conflict.

    Kind Regards

    #471092

    office-5003
    Participant

    thank you for helping…it works

    #471135

    Artem Temos
    Keymaster

    You are always welcome.

Viewing 14 posts - 1 through 14 (of 14 total)

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