Home › Forums › WoodMart support forum › CRITICAL ERROR
- This topic has 13 replies, 4 voices, and was last updated 21 hours, 50 minutes ago by Artem Temos.
May 24, 2023 at 7:01 pm #469681
tried to upload google maps and critical error appeared – can not see any pages created etc..please help..screenshot belowMay 24, 2023 at 7:13 pm #469688
btw – spoken with WordPress as originally I thought this is WordPress but they said …
“according to the error logs, there is a fatal error caused by your theme:
[24-May-2023 15:26:23 UTC] PHP Fatal error: Uncaught TypeError: array_values(): Argument #1 ($array) must be of type array, string given in /srv/htdocs/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-google-map.php:831May 24, 2023 at 8:11 pm #469704
I am getting the same error on all websites I have the theme installed on.May 25, 2023 at 2:03 am #469750
Please deactivate all the plugins except these ones:
WPBakery Page Builder or Elementor
Contact Form 7
MailChimp for WordPress
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best RegardsMay 25, 2023 at 3:58 pm #469950
Ok – Tried above and still nothing, what info do you need please?May 25, 2023 at 4:18 pm #469959
Keep all plugins temporarily turned off and send us your admin access so we can check this.
Kind RegardsMay 25, 2023 at 4:27 pm #469962
sending message in “visible for moderators only” sectionMay 25, 2023 at 4:32 pm #469972
Please, send us your website URL as well.May 25, 2023 at 4:40 pm #469978
belowMay 25, 2023 at 7:56 pm #470046
Have you got any update please?May 25, 2023 at 10:57 pm #470060
It says that I am not allowed to access a page?? Like – any page…and my http://www.is not working at allMay 26, 2023 at 5:11 pm #470328
This error is caused by this plugin https://prnt.sc/j-UfUTZn9rNq
It seems to be incompatible with our theme and causes this conflict.
Kind RegardsMay 30, 2023 at 12:52 pm #471092
thank you for helping…it worksMay 30, 2023 at 2:45 pm #471135
You are always welcome.
Tagged: critical error
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