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Critical Issue

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  • #346948

    Sonia naz
    Participant

    Hello My

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    #346963

    Hello,

    Could you please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

    Best Regards

    #346982

    Sonia naz
    Participant

    Yes I checked it on default wordpress theme. It works fine but there are errors with add to cart and other major flaws in using the Wood Mart theme as I shared with you earlier in the screenshot. Please fix it and let me know what the reason is because it happens so many times.

    #346991

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then check back.

    If the issue still occurs then leave all the third party plugins deactivated and provide the login details of the website then we will troubleshoot with the theme plugins.

    Best Regards

    #347028

    Sonia naz
    Participant

    Please check it and let me know what is the reason behind this beacuse it happens many time.

    #347097

    Hello,

    You are using an old version of the theme and Recommended plugins.

    Please update the theme and Recommended plugins to the latest versions then check back.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)