CSS Problem Woodmart

Hi,

After the last update the site lost the woodmart css styles.
Icons missing, and template lost the correct appearance.

Attachments:

You must be logged in to view attached files.

Hello,

Thank you very much for choosing our theme and for contacting us.

I am checking the site and I see icons and cannot find the page you show on the screen. Have you solved the problem? If you have not, please provide the page URL where I can see this problem. https://gyazo.com/d3da763da98971e595de45244d317c1c

Best Regards

Hi,

We solve the problem about the icons by fixing the url of site on dashboard – settings – general but another problem came.

1st. No images displayed. Tabs doesn’t work. Widgets doesn’t work etc.
2nd. We tried to reset the theme settings, nothing changed.
3rd. A lot of times after we click Save Options on any submenu of the Theme Settings, we can’t click any button. (java scripts does not work i think.) We have to refresh the page to fix.

Also add to cart on single product page doesn’t work.

Thank you and waiting for your reply as soon as possible

Hello,

Please, confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I confirm but i have already done it.

Hello,

I have deactivated the plugins and see image, working tabs: https://gyazo.com/87c303136e995323b5b7a8e4d1c9c7ad

Please deactivate the plugins like this: https://gyazo.com/9f9461c8f5d9d84f3f1c2e39f25f19e5

Switch to the parent theme, check how the theme works, then activate the plugins one by one checking to detect which plugins conflict with the theme.

Now I enable all as it was.

Best Regards

An update.
After last ctxfeed pro update, problem fixed.

But one more problem came out.

Only for size chart module when i try to edit a size chart with elementor the follow message comes.
You have to call the fuction_content for this template

Hello,

Please make sure you have enabled the Size guide in Elementor: https://gyazo.com/d9b26c01c56d58c8b856c1df3d3a9251

If you have any questions please feel free to contact us.

Best Regards

It is active the size guide on elementor settings and still doesn’t work.

Hello,

Sorry for the confusion, I have double-checked with our development team, you need to create an HTML block and insert it into the Size guide content: https://xtemos.com/docs/woodmart/html-blocks-2/

If you have any questions please feel free to contact us.

Best Regards

Hi,

Still doesn’t work….

Hello,

Please provide the size guide title or URL where you tried to insert HTML blokc.

Best Regards

Size title test
Go to the latest private details to see

Hello,

I have created a tested product to check how it works: https://gyazo.com/efb929c9d1174a0696b0c52608c65bb7

Please try to disable the full-width row for the top section.

If there are problems, please let us know.

Best Regards

Best Regards

[Author]

Posts