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Deleted empty cart image
- This topic has 10 replies, 2 voices, and was last updated 6 years, 1 month ago by
Artem Temos.
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AuthorPosts
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September 27, 2019 at 7:07 am #146962
ToriTori38ParticipantHello,
I think I just have deleted a few of the core images that ship with the Woodmart theme, inluding the image in the cart when the cart is empty (see attached image).
Can you send me this cart image and tell me which folder it should be uploaded to? Maybe you can also send any of the other core svg files just in case I deleted them too by mistake.
Apologies and thanks in advance.
Attachments:
You must be logged in to view attached files.September 27, 2019 at 10:23 am #146976
Artem TemosKeymasterHi,
It is a part of the woodmart icons font. Try to download theme package from ThemeForest and restore images and fonts folders.
Kind Regards
September 27, 2019 at 10:53 am #147013
ToriTori38ParticipantThank you Artemis for the advise however I have not deleted anything from the “fonts” or “images” folder in your theme files. If I deleted anything, it was from the WordPress Media folder.
All the Woodmart font files on our server are exactly the same as they are in your template files. Could something else cause this image in the slideout cart to disappear? Attached a photo showing the cart without the image.
Attachments:
You must be logged in to view attached files.September 27, 2019 at 11:10 am #147018
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
September 27, 2019 at 11:25 am #147023
ToriTori38ParticipantHello Artem,
I disabled all plugins for you (except the CMP plugin as we need that as it is our maintenance page stopping bots accessing site). It seems this issue is not affected by a plugin as far as I can tell.
Maybe you can give me the file location of this specific font file so I can double check it is there.
Access to site backend below. Kindly please do not update anything without asking first.
Thanks again
September 27, 2019 at 2:28 pm #147024
Artem TemosKeymasterWe don’t see any problems with the icon on empty cart page https://gyazo.com/0af537f7a63948ef1850a431db92e4e6
September 27, 2019 at 2:31 pm #147077
ToriTori38ParticipantHello Artem,
No not there, but in the slide out cart – when you click on the cart icon.
September 27, 2019 at 2:42 pm #147080
ToriTori38ParticipantI have attached another screenshot to show you.
It is the “empty cart” icon which displays in the slide out mini cart.Thanks
Attachments:
You must be logged in to view attached files.September 28, 2019 at 7:01 am #147178
Artem TemosKeymasterTry to clear your browser cache and check again. We don’t see the problem there https://gyazo.com/c435a4fa804856c2d322e9beb01eba1a
September 28, 2019 at 9:14 am #147208
ToriTori38ParticipantThank you Artem. You are quite right it was a caching issue.
Apologies.September 28, 2019 at 9:59 am #147216
Artem TemosKeymasterNo problem, we are glad that you sorted it out.
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