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Deleted empty cart image

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  • #146962

    ToriTori38
    Participant

    Hello,

    I think I just have deleted a few of the core images that ship with the Woodmart theme, inluding the image in the cart when the cart is empty (see attached image).

    Can you send me this cart image and tell me which folder it should be uploaded to? Maybe you can also send any of the other core svg files just in case I deleted them too by mistake.

    Apologies and thanks in advance.

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    #146976

    Artem Temos
    Keymaster

    Hi,

    It is a part of the woodmart icons font. Try to download theme package from ThemeForest and restore images and fonts folders.

    Kind Regards

    #147013

    ToriTori38
    Participant

    Thank you Artemis for the advise however I have not deleted anything from the “fonts” or “images” folder in your theme files. If I deleted anything, it was from the WordPress Media folder.

    All the Woodmart font files on our server are exactly the same as they are in your template files. Could something else cause this image in the slideout cart to disappear? Attached a photo showing the cart without the image.

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    #147018

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #147023

    ToriTori38
    Participant

    Hello Artem,

    I disabled all plugins for you (except the CMP plugin as we need that as it is our maintenance page stopping bots accessing site). It seems this issue is not affected by a plugin as far as I can tell.

    Maybe you can give me the file location of this specific font file so I can double check it is there.

    Access to site backend below. Kindly please do not update anything without asking first.

    Thanks again

    #147024

    Artem Temos
    Keymaster

    We don’t see any problems with the icon on empty cart page https://gyazo.com/0af537f7a63948ef1850a431db92e4e6

    #147077

    ToriTori38
    Participant

    Hello Artem,

    No not there, but in the slide out cart – when you click on the cart icon.

    #147080

    ToriTori38
    Participant

    I have attached another screenshot to show you.
    It is the “empty cart” icon which displays in the slide out mini cart.

    Thanks

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    #147178

    Artem Temos
    Keymaster

    Try to clear your browser cache and check again. We don’t see the problem there https://gyazo.com/c435a4fa804856c2d322e9beb01eba1a

    #147208

    ToriTori38
    Participant

    Thank you Artem. You are quite right it was a caching issue.
    Apologies.

    #147216

    Artem Temos
    Keymaster

    No problem, we are glad that you sorted it out.

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