Home › Forums › Basel support forum › Dummy Content not showing

Dummy Content not showing

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • September 22, 2019 at 8:58 pm #145997

    redplumdigital
    Participant

    Hello, the preview content/presents are not loading. I have installed and activated all the plugins in Appearance > Install plugins and I have enabled
    Show Dummy Content.

    September 23, 2019 at 6:14 am #146026

    Elise Noromit
    Member

    Hello,

    Uploading the dummy content will overwrite the theme settings, I see your site has your content now. Have you uploaded the demo? Please read and follow the instructions: https://xtemos.com/docs/basel/installation-process-2/

    Please make the full backup of your site before the dummy content uploading.

    Best Regards

    September 23, 2019 at 5:00 pm #146175

    redplumdigital
    Participant

    I did do that when I first installed the theme, but the demo content still had not loaded. Does the license number need to be entered?

    September 23, 2019 at 5:06 pm #146177

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access as well as the Demo link which you are trying to upload. Please make the full backup of your site, I will upload the demo and all the settings would be reset. Please confirm I can do that.

    Best Regard

    October 4, 2019 at 2:09 pm #148451

    redplumdigital
    Participant

    Please see private content

    October 4, 2019 at 7:57 pm #148496

    Elise Noromit
    Member

    Hello,

    Our theme is destined for the default WordPress installation. I see the WordPress has been customized. As a wayout you can do the following:

    1. Establish a default WordPress installation, import the demo you wish.

    2. Export the theme settings in the Theme Settings > Export and export the content.

    3. Try to import the settings and the content into your site.

    Best Regards

    October 8, 2019 at 4:28 pm #149133

    redplumdigital
    Participant

    hello, i went ahead and reloaded/reimported the base content and the theme content several times, and i cleared my cache several times. the base content is still not showing? does it take time to load? or what should i do?

    October 8, 2019 at 11:03 pm #149172

    redplumdigital
    Participant

    Also, I tried it your way, too. The dummy content is still not showing.

    October 9, 2019 at 11:25 am #149264

    Elise Noromit
    Member

    Hello,

    Navigate to Dashboard > Demo Import > Base Import. First of all upload Base Import, then upload the demo you wish. Make the screenshots of any problem if occur https://gyazo.com/45703123f4e9b39c5ba9fe53e79828ea

    Best Regards

    October 10, 2019 at 2:33 am #149360

    redplumdigital
    Participant

    hello, i followed your instructions and still, no presents are showing. See screenshot.

    Attachments:
    You must be logged in to view attached files.
    October 10, 2019 at 6:31 am #149372

    Elise Noromit
    Member

    Hello,

    Please update the site admin access and specify which demo do you want to upload? Please make the full backup of your site.

    Best Regards

    October 10, 2019 at 3:29 pm #149488

    redplumdigital
    Participant

    hello, i would like all the content presets (row settings > extras > preview and load content) added. i already have the demo installed.

    October 10, 2019 at 5:15 pm #149504

    redplumdigital
    Participant

    Nevermind. I found another solution 🙂

    October 10, 2019 at 8:28 pm #149524

    Elise Noromit
    Member

    We are glad you have solved the issue. If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

The topic ‘Dummy Content not showing’ is closed to new replies.