Home Forums WoodMart support forum Error + slow

Error + slow

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #45784

    Nicolas
    Participant

    The redux plugin in your theme seems to make everything slow down (admin + frontend)
    also I get the following error because of it

    Uncaught TypeError: Cannot read property ‘length’ of null
    at e.isMatch (add-to-cart-variation.min.js:1)
    at e.findMatchingVariations (add-to-cart-variation.min.js:1)
    at HTMLSelectElement.<anonymous> (add-to-cart-variation.min.js:1)
    at Function.each (jquery.js:2)
    at a.fn.init.each (jquery.js:2)
    at HTMLFormElement.e.onUpdateAttributes (add-to-cart-variation.min.js:1)
    at HTMLFormElement.dispatch (jquery.js:3)
    at HTMLFormElement.r.handle (jquery.js:3)
    at Object.trigger (jquery.js:3)
    at Object.a.event.trigger (jquery-migrate.min.js:2)

    How can I fix this?? (urgent!)

    #45826

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
    Are we allowed to switch between themes?
    Also, please, describe how exactly do you measure the page speed so we can test it.

    Thank you in advance

    #46334

    Nicolas
    Participant

    Yes, check it for yourself and you’ll see

    #46352

    Artem Temos
    Keymaster

    We temporarily disabled external plugins that are not related to our theme and your website start working much faster. Redux framework is turned on. Please, check.

    #46635

    Nicolas
    Participant

    Ok i have 2 more questions

    https://awspeelgoed.be/3d-printen/ if you look at a category page you see some prefooter attached how can i get rid of this , can’t seem to find the settings
    – My subcategories in the sidebar don’t show anymore although the setting in widgets is correct , how do i fix this?

    #46669

    Hello,

    Please navigate to Theme Settings > Footer and check “HTML before footer”. You will have there [html_block id="###"]. You can remove it or edit in HTML blocks as shown here:http://prntscr.com/iskhir

    In order to check the problem with subcategories, please provide credentials and link widget where you have configured that.

    Best Regards

    #46809

    Nicolas
    Participant

    #1 is solved
    #2 credentials are already provided see previous post, widget is “shop page area widget” -> product categories

    #46836

    Artem Temos
    Keymaster

    Are you able to check how the categories widget works with default WordPress theme? It is a part of the WooCommerce plugin functionality and it shouldn’t be a theme issue.

    Thank you in advance.

    #47276

    Nicolas
    Participant

    I disabled the theme, enabled it again and not it works .. very strange

    BUT… now my footer disappeared , I’m getting kind of annoyed
    I never had so many problems with a theme before

    Can u please check? Footer is activated in theme settings and
    widgets are present

    #47286

    Artem Temos
    Keymaster

    Hello,

    The problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
    As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

    Regards

    #47295

    Nicolas
    Participant

    I moved them, still not showing

    #47316

    Artem Temos
    Keymaster

    Check if you have any widgets added to the first widgets area.

Viewing 12 posts - 1 through 12 (of 12 total)