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Error When Activating Theme

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • July 14, 2018 at 10:45 am #67470

    deejayspeejays
    Participant

    I just purchased the Basel theme from themeforest and after uploading theme I try to activate and leads to this 500 error -http://prntscr.com/k6cxg4

    I uploaded file via FTP and also tried doing in wordpress dashboard.

    is it problem with theme files or the host?

    July 14, 2018 at 11:47 am #67485

    Elise Noromit
    Member

    Hello,

    Check and correct you theme folder locations. The theme folder must be located directly in the theme folder.

    Best Regards

    July 14, 2018 at 2:22 pm #67501

    deejayspeejays
    Participant

    When I upload I get this message “The link you followed has expired.

    Please try again.

    See here – http://prntscr.com/k6eivd

    July 14, 2018 at 2:24 pm #67503

    deejayspeejays
    Participant

    I spoke to Hosting support and they are saying it is issue with theme files.

    Can you send me updated files?

    July 14, 2018 at 3:22 pm #67510

    Elise Noromit
    Member

    Hello,

    Please send you site admin access and your mail. We shall check the issue and send you archive.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)