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Filter By Color Issue
- This topic has 9 replies, 2 voices, and was last updated 4 years, 5 months ago by Elise Noromit.
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AuthorPosts
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November 18, 2019 at 7:53 am #157451
Uni-CrafterzParticipantI Have An Facing Some Issue With The Filter By Color.
If I Choose The Black Color From The Option It’s Show Black But Also (Red Colour) .
I’ve Been Attached A Screenshot For Better Understand.
Thanks
Attachments:
You must be logged in to view attached files.November 18, 2019 at 10:37 am #157527
Elise NoromitMemberHello,
Please provide the site admin access to the private area as well as the product URL with the problem I will check the settings.
Best Regards
November 18, 2019 at 11:14 am #157536
Uni-CrafterzParticipantThis Is The Product URL ( https://eyebuzz.in/shop/?filter_color=black )
November 18, 2019 at 11:55 am #157547
Elise NoromitMemberHello,
You have not specified the user login ID, you have provided login URL and password, please provide the admin ID.
Best Regards
November 18, 2019 at 12:19 pm #157554
Uni-CrafterzParticipantI Had Already Provided The Admin User Login, In Above Chat (In The Private Content) Please Find
Thanks,
November 18, 2019 at 1:42 pm #157576
Elise NoromitMemberNovember 18, 2019 at 1:49 pm #157577
Uni-CrafterzParticipantVery Very Sorry,
November 18, 2019 at 4:34 pm #157621
Elise NoromitMemberHello,
I have found 4 variable products and checked them all:
https://gyazo.com/b39dafadef9799fcb9be3894140d4197
https://gyazo.com/ed24695c7f5441b52f0d2734288156c9
https://gyazo.com/dd8e1245459193363f7f19742c1959c5
https://gyazo.com/a63c922c9a61f49635035c9403062ceb
Please specify what steps should I take to reproduce the problem, now everything works well
Best Regards
November 18, 2019 at 5:37 pm #157631
Uni-CrafterzParticipantThanks For Quick Reply,
I’ve An Issue With The category View (Filter By Color). in the shop page.
If the user Select The Black Color From The Filter, All The Black Color Products Has To Be Shown, (But In The Shop Page Catalog, It Also Shows The Red Color Products)
I See’s That – This Issue Is Generally Faced By Variable Products.
I’ve Been Attached A Short Video For Better Understand.
Video Link : https://filebin.net/mx0b0b0chfm7dsde
Direct Page Link : https://eyebuzz.in/shop/?filter_color=black
Thanks.
November 19, 2019 at 9:15 am #157727
Elise NoromitMemberHello,
If a product has both black and red variation, it will be shown in the filtering by red color and in filtering by black color as well.
Best Regards
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