footer problem

I have a problem with the footer, I tried to use the html block method and it made two footer in Arabic and English with the use of wpml plugin to translate between them, but it did not work when changing the language from Arabic to English and vice versa. Need help to solve the problem?

Then when I tried to use the widgets method and set the footer to a specific number of columns, I found that the content of some columns does not appear and I do not know why and I need help to make them appear

Hello,

Thank you very much for choosing our theme and for contacting us.

Unfortunately, I cannot enter the site, something is wrong with access.

Please check this manual to find the detailed instructions on how to configure WPML translation properly: https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/ and https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

If you have any questions please feel free to contact us.

Best Regards

Thank you very much for your reply
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Hello,

Please try to find the sting in WPML > Translation string: https://gyazo.com/b9e3d2064ef795e7b3f997b7ea9b0bba

If you have any questions please feel free to contact us.

Best Regards

I did all the required steps, but the footer did not work when changing the language. I need the footer to appear in Arabic when the site is in Arabic and in English when the site is in English. I made two templates under the name footer by 12Dove.com in both Arabic and English and I need it to work when changing the language can you help me please?

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Hello,

We are checking and we cannot find out the problem: https://prnt.sc/NksZy3GDa1CO and AR – https://prnt.sc/lUhk2gTFQYbQ

Could you kindly provide more details?

Best Regards

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