Home Forums WoodMart support forum Header disappeared for product categories in woocommerce

Header disappeared for product categories in woocommerce

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #171202

    kristofferPOLY
    Participant

    The header is active and functioning for all pages but for the shop categories in our webshop (WooCommerce). The header is replaced by woodmart logo-header and no specific colour etc.

    #171231

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    I visited your website. Please deactivate all the third party plugins clear the cache and check back. If the problem continues then please share the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #171368

    kristofferPOLY
    Participant

    Hi, and thanks for your support!
    I have deactivated the third-party-plugins but the error remains.
    Please login to our site and have a look if you can find any errors regarding the header.
    Thanks!

    #171401

    Hello,

    I have fixed the issue on your website. Please clear the cache and check back.
    Screenshot for Clarification: https://www.screencast.com/t/xzecWWxDI

    The issue was you were not using the same header for the shop page from the Edit page >> Header Options.

    Screenshot for Clarification: https://www.screencast.com/t/KpBFqI1O

    Best Regards.

    #171452

    kristofferPOLY
    Participant

    Excellent! Thank you! When the header-setting is set to “none” can you select an default header to fall back to? So you don´t have the Woodmart-logo etc. I have set the header “Poly-Huvud (se) as default but It doesnt seem to work that way? If you would like to have a quick look at that it would be much appreciated. Thanks!

    #171457

    Hello,

    Thank You & You are most Welcome!!!.

    Yes, you can Edit default header that will be displayed when no other header is selected.
    From WoodMart >> Header Builder.

    Screenshot for Clarification: https://www.screencast.com/t/DyJekxi0tg

    Best Regards.

    #171463

    kristofferPOLY
    Participant

    Thanks!
    But I think there is something wrong there, because in my Default Header the logo is ours (not Woodmart as was shown before). I think there is something not completely right with the headers.
    Thanks again! 🙂

    #171551

    Hello,

    I have fixed the issue on your Website now its working absolutely fine on my end. Please clear the cache and check back.

    Screenshot for clarification: https://www.screencast.com/t/8oUMevTJqQ

    Result: https://www.screencast.com/t/pLhmfRzm

    The Problem was you haven’t selected any header as default.

    I have set the Poly-Huvd(se) as the default header of the website. If you want to change the default header you need to Go to WoodMart >> Header Builder >> Click Star Button.

    Screenshot for Clarification: https://www.screencast.com/t/PrpUBjawv8

    Best Regards.

    #171589

    kristofferPOLY
    Participant

    Ok, but I had Poly-Huvud (se) as default with star. But maybe it was some cache problem. I’m very satisfied with your excellent support. Everything works and is fine now. Thanks!

    #171601

    Most Welcome :-)

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day :-)

    Topic Closed.
    Best Regards.

Tagged: 

Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘Header disappeared for product categories in woocommerce’ is closed to new replies.