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Help needed: Product categories display and instagram
- This topic has 11 replies, 2 voices, and was last updated 5 years, 7 months ago by Artem Temos.
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September 17, 2018 at 7:00 am #77456
mzlataricParticipantHi,
I have been using basel for 2 months now and am finishing my website. However I have few problems
1) On product category page:
http://167.99.34.18/reviderm-linije/
I have not been able to find a way to remove categories without image. I still need them displayed on the side in the sidebar. However we want only the ones with image to be displayed on the store front page. Is that even possible?2) When you click on the category products display. That is all good. However the left menu is not functioning properly. It only displays certain filters when it should display all the other categories that product is related to. How can we fix that?
Images of all problems are in attachment
3) Instagram: with the newest update instagram feed stoped working.In attachment you will see the image of the error. I uploaded to the newest version and am using digital oceans server on newsest PHP version. I also tried adding code to functions.php that you put in other topic. Also not working. I will provide admin with login info so he can check it out.
Thank you
MarinAttachments:
You must be logged in to view attached files.September 17, 2018 at 8:25 am #77487
Artem TemosKeymasterHello,
1. You can’t use such a rule for categories in WooCommerce and the only way to add/remove categories via Dashboard -> Products -> Categories.
2. It is the way WooCommerce filters work and our theme doesn’t influence them.
3. Could you please disable all plugins that are not related to our theme, switch to parent theme and provide us your FTP access so we can check it?
Thank you in advance
September 17, 2018 at 8:35 pm #77625
mzlataricParticipantHi
sending you login info bellow in private
Looking forward to your anwser about instagram fix.
Also, it worked for a month of development now, and stoped after that .3 update of the theme that I did yesterday all of the sudden.
Also, one more question, check the image attached. Is there a way to change in search bar the string “Search for products” I need to translate it to Croatian but I can find that string nowhere in the code? Can you please tell me the file?
Thanks
MarinAttachments:
You must be logged in to view attached files.September 18, 2018 at 6:08 am #77651
Artem TemosKeymasterAs we can see, the Instagram is displayed correctly now https://gyazo.com/116094dbe1f9fcf6d6dcbfbab8675f49
Here is a video that demonstrates how to translate strings with Loco Translate plugin https://www.youtube.com/watch?v=SPBFxS7oX90
September 18, 2018 at 7:44 am #77660
mzlataricParticipantWhat system are you using? On my PC (both mac and windows PC) it is still not showing
In attachment pic taken 5 minutes ago
Attachments:
You must be logged in to view attached files.September 18, 2018 at 7:44 am #77662
mzlataricParticipantPS thank you for the link
September 18, 2018 at 9:13 am #77676
mzlataricParticipantDid you mess with the website? I see alot of costum code has been deleted and we have rebranding event with reporters in few hours! Please dont do that without my knowledge.
You brought back tons of icons we do not need and have to have them out of the site like <3 wishlist, compare etc they need to be removed ASAP
This has made me furiously angry I will remove your access
September 18, 2018 at 9:14 am #77677
mzlataricParticipantPlease give us back our costum code in Editor! I payed 500 dolars for it now it is gone and site is not functioning! Need it back the way it was ASAP
September 18, 2018 at 9:20 am #77678
mzlataricParticipantI did a system restore and removed your access, you almost cost me 2 weeks of work. Please dont ever remove custom code and premissions on my website anymore without asking!
September 18, 2018 at 9:22 am #77679
Artem TemosKeymasterWe didn’t remove any custom code we just switched between child and parent theme for a moment.
September 20, 2018 at 3:35 pm #78233
mzlataricParticipantWell someone did, and turned off all the plugins, also all the functions we shut down suddenly reapeared like buy and favorite and compare buttons.
If you have anwser for instagram ,please tell me but if you need to turn of something ask me first.
As I told you everything was working fine till the last update, it has nothing to do with plugins. They have all been on the whole time
September 20, 2018 at 5:33 pm #78247
Artem TemosKeymasterWe still can’t understand why Instagram returns wrong data on your server. It works correctly on our side. We need your FTP and admin access to investigate it more.
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