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Hide Empty Categories inside HTML Blocks

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  • #471504

    RO
    Participant

    Hi,

    I use Hide Empty Categories inside a menu creaded within HTML theme blocks.
    When toggle switch is on category icon and product numbers dissapeared, which is great but, instead of being nothing displayed where are no products, it appears a message ‘Nicio categorie’ (meaning No category). How to hide the message displayed for empty category products?

    Thanks!

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    #471778

    Hello,

    I have tested it on our test site and enabled the hide empty category in HTML Blocks. There is no opinion showing no category.
    https://ibb.co/1rcBvJL

    Check back your site after reloading the page and clearing the browser cache.

    If you have any questions please feel free to contact us.

    Best Regards.

    #472332

    RO
    Participant

    Hi,

    I’ve checked, no cache, different browsers, same results.

    #472358

    Hello,

    Can you please share the WP admin login url of your site so I will check and solve the issue.

    Best Regards.

    #472385

    RO
    Participant

    Ok, please find the login url below, on the private content area

    #472570

    Hello,

    First of all please update the new version of the theme “WOODMART WordPress NEW: 7.2.4 RELEASED” and update the required plugin and check the issue.

    https://xtemos.com/docs-topic/update-the-theme/

    We hope this will resolve your issue and if not then please write back to us again and we will check again.

    Best Regards.

    #472586

    RO
    Participant

    Hi,

    I’ve just updated, but unfortunately same results.
    Can you check again?

    Thanks!

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    #472678

    Hello,

    I have visited your site and created a test HTML Block and added the categories elements. It is working fine.
    https://ibb.co/gtbG1Bn

    Please see the test HTML Block on your site and check the issue.

    Best Regards.

    #472693

    RO
    Participant

    Hi,

    Thanks, by comparision I saw the difference and the solution.
    All categories must be inside a single categories widget, I use a widget for each category instead.

    Thanks!

    #472718

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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