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homepage editor not working

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  • #629947

    adpwebdesign.it
    Participant

    Hi,
    If I try to Edit the homepage with Elementor, the content is not fully displayed in Visual editor. I can see until the fourth containers or so, then all is blank (recording attached). I can still see the containers in the layers view and edit them, but not in visual mode. This issue is only on homepage (other pages are fine).
    Until yesterday it worked fine, today I just added Google Analytics for WooCommerce plugin and connected the theme to Instagram profile. Can one of these be the cause?

    Thanks

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    #629953

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and switch to the parent theme temporarily. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #630290

    adpwebdesign.it
    Participant

    Hi,
    I did as requested:
    switched to parent theme and deactivated all plugins except WoodMart core, WooCommerce and Elementor (and temporay login necessary for you to login) but the issue is still showing.
    Please let me know
    Thanks

    #630307

    Bogdan Donovan
    Keymaster

    To fix this issue, try to add the following code snippet to the Global Custom CSS area in Theme Settings:

    .e-preview--show-hidden-elements[data-elementor-device-mode=desktop] .elementor-edit-area-active .elementor-hidden-desktop:has(.wd-carousel),
    .e-preview--show-hidden-elements[data-elementor-device-mode=laptop] .elementor-edit-area-active .elementor-hidden-laptop:has(.wd-carousel),
    .e-preview--show-hidden-elements[data-elementor-device-mode=mobile] .elementor-edit-area-active .elementor-hidden-mobile:has(.wd-carousel),
    .e-preview--show-hidden-elements[data-elementor-device-mode=mobile_extra] .elementor-edit-area-active .elementor-hidden-mobile_extra:has(.wd-carousel),
    .e-preview--show-hidden-elements[data-elementor-device-mode=tablet] .elementor-edit-area-active .elementor-hidden-tablet:has(.wd-carousel),
    .e-preview--show-hidden-elements[data-elementor-device-mode=tablet_extra] .elementor-edit-area-active .elementor-hidden-tablet_extra:has(.wd-carousel),
    .e-preview--show-hidden-elements[data-elementor-device-mode=widescreen] .elementor-edit-area-active .elementor-hidden-widescreen:has(.wd-carousel) {
    	display: block;
    }

    This issue will also be fixed in the next theme update.

    Kind Regards

    #630342

    adpwebdesign.it
    Participant

    thanks

    #630354

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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