HTML block

This topic has 11 replies, 2 voices, and was last updated 1 year, 11 months ago by Artem Temos.

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May 24, 2022 at 8:03 am #378251

avto
Participant

when I add an HTML block in a special category this I see this :

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May 24, 2022 at 8:57 am #378258

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

May 27, 2022 at 8:21 am #379222

avto
Participant

Where do I do send my account data?

May 27, 2022 at 9:39 am #379238

Artem Temos
Keymaster

Use the Private content field here, on the forum to post your account data.

Kind Regards

May 27, 2022 at 10:42 am #379269

avto
Participant

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May 27, 2022 at 10:50 am #379274

Artem Temos
Keymaster

Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

May 27, 2022 at 11:06 am #379281

avto
Participant

I send link on the website when is a problem and I think this problem will be All product categorys. end I send images how i do this moment

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May 27, 2022 at 12:34 pm #379317

Artem Temos
Keymaster

Please, keep all plugins that are not related to our theme temporarily turned off.

Kind Regards

May 27, 2022 at 1:30 pm #379339

avto
Participant

This HTML blcok don’t working when I activate jetpack, I think this is a problem because I need jetpack

May 27, 2022 at 3:22 pm #379386

Artem Temos
Keymaster

You need to disable this option in Jetpack https://gyazo.com/21c12127f0f2f035d6a58c2db697a98c

May 27, 2022 at 5:40 pm #379449

avto
Participant

yes, now working. thanks very much, good luck

May 27, 2022 at 5:40 pm #379450

Artem Temos
Keymaster

You are welcome! Feel free to contact us if you have any further questions.

Kind Regards
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