Home Forums WoodMart support forum HTML block background image not shown on AJAX refresh

HTML block background image not shown on AJAX refresh

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  • #605556

    great123
    Participant

    On the categories page description we use HTML blocks with background image.
    It displays fine after a fresh page load but dissapears when querying the contents via AJAX.
    This must be due to the problem refetching data-settings attribute.

    #605776

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #606155

    great123
    Participant

    I’m very certain that the problem does not originate from 3rd party plugins, but rather the implementation of the backround image via data-settings attribute and not via classic CSS backround-image attribute. I’m sure you can reproduce the same behaviour in your test environment on a clean Woodmart install.

    #606190

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)