Home Forums WoodMart support forum i have a problem in my site

i have a problem in my site

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #472417

    abdullazein411
    Participant

    I am facing a problem with my front-page
    when someone tries to proceed to a new order it keeps showing the loading icon just for ever..

    #472424

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #472426

    abdullazein411
    Participant

    im try to deactivate but the problem still

    i send the credentials in the private

    and i give you a permission to do what you need to test and resolve the problem

    #472443

    abdullazein411
    Participant

    Hello,
    Any updates ?

    #472484

    abdullazein411
    Participant

    Hi
    any one can help me in this case ?

    #472493

    abdullazein411
    Participant

    i solve it , Thanks

    #472507

    Hello,

    We are glad you have solved the issue.

    Please let us know if you have any issues or questions.

    Best Regards

Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘i have a problem in my site’ is closed to new replies.