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I’m unable to update my Header Builder

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  • #363160

    yvesfreeman
    Participant

    Hello I imported the dummy contents and wanted to change the logo from the default woodmart logo to my own logo, but once I clicked on Save it just keep spinning and never saves . My website link is https://utelectronics.com

    Please I do need help

    #363168

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    WoodMart provides the option to set a custom header for different pages: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

    Most likely you are editing the default header and the page uses the default page.

    Best Regards

    #363284

    yvesfreeman
    Participant

    Hello,
    I’m not using but the default header. I installed a dummy content called (Header Electronics)
    But when I upload the logo and try to save it the save function just keep spinning till infinity without saving and I’m also having an issue with the theme settings, when I try to save any function, I get the error 403 Forbidden .

    I also wanted the slider revolution files to show on my mobile version as it is on my desktop verion.

    I’ve attached images and also send my admin login details in the private section.

    Thanks & Regards

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    #363446

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please try to switch to the parent theme and change the logo. I have checked the State of your site, I see PHP max input vars: 2000

    Please contact the host support and ask them to increase up to 5000.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)