Home Forums Basel – Premium Template Import AJAX problem. Please, try import data manually.

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #321625

    Good Day,

    Every time In try and import demo content I get this error: Import AJAX problem. Please, try import data manually.

    Can you please check this out for me?

    Thanks

    Private Content Hidden
    #321803

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please try to disable all the plugins except these ones and try again:

    Contact Form 7
    Mailchimp for WordPress
    Safe SVG
    Slider Revolution
    WooCommerce
    WPBakery Page Builder
    XTEMOS Post Types plugin

    If the problem persists, please insert the site credentials into the Private content below the message area.

    Best Regards

    #321882

    Thanks for your reply, I have tried that and still getting the error?

    Please see login details in the private area. Thanks

    Private Content Hidden
    #322027

    Hello,

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly. You need to configure HTTPS in your site: https://take.ms/egduz

    Best Regards

    #322034

    Thank you very much for your help. It is working now:)

    #322101

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 6 posts - 1 through 6 (of 6 total)

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