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infinite scrolling not working

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  • #39343

    farsheed
    Participant

    Hi,

    I have infinite scrolling set to ON (screenshot attached)

    but is still doesn’t work (https://myviceshop.com/product-category/women/jewelry/)

    Please help.

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    #39395

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #39542

    farsheed
    Participant

    I was just informed we updated some woocommerece template files.
    I believe this has happen after updating woocommerece template pages.

    A couple of days back our website backend had a notification saying that some of the woocommerece files in the template folder, were outdated.

    So we updated them.

    I’m guessing this is related to that. please help me fix this issue.

    #39552

    Artem Temos
    Keymaster

    But you still have all the external plugins activated. Please, disable so we can check what is wrong. And you also need to update the theme to the latest version available on ThemeForest – 3.9.1

    #39598

    farsheed
    Participant

    Thank you, .. as soon as I updated the theme everything was fixed ..

    Thanks

    #39600

    farsheed
    Participant

    one question.. when i visit my website from my mobile forthe first time .. a difcerent theme shows up.
    if i scroll to the bottom of the page and clik on view full site then i see the basel template. bow do i fix this issue.
    thaks

    #39660

    Artem Temos
    Keymaster

    It seems to be some issue related to your device cache or some plugins installed. It can’t be caused by our theme.

Viewing 7 posts - 1 through 7 (of 7 total)