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Information box – SVG image

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #326916

    ws7
    Participant

    Hi, Xtemos.

    I have the same problem with information box SVG image – https://xtemos.com/forums/topic/svg-information-box-2/

    How to solve this problem?

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    #326953

    Hello,

    Please try to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”50″ height=”50″ attributes to your tag like it is shown: http://prntscr.com/m4n0qw

    Then you will need to re-upload your icons in the WordPress Dashboard.

    Regards. Xtemos Studios.

    #326958

    ws7
    Participant

    All svg files with height and width attributes

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    #326977

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios.

    #326979

    ws7
    Participant

    Thanks, please check it

    #326981

    Hello,

    Sorry but your website is not working please make sure it is working to check it me and help you out accordingly.

    Best Regards.

    #326998

    ws7
    Participant

    Please add the following string to the hosts file:

    #327102

    Hello,

    I have visited your website.

    It seems that file_get_contents function for URLs is disabled on your server.
    You need to contact your provider and ask to enable this option.

    Regards.
    Xtemos Studios.

    #328739

    ws7
    Participant

    Hi. I contacted hosting support, they checked this feature, it is enabled.

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    #328855

    Hello,

    As we see the links you provided with SSL. But the SSL is not configured on your website.

    Please install SSL on the website then check back.

    Best Regards

    #329122

    ws7
    Participant

    Please check update

    #329170

    Hello,

    SSL is still not configured properly. Please make sure to configure it properly then check back.

    Best Regards

    #329344

    ws7
    Participant

    Please, take a look. All done

    #329393

    Artem Temos
    Keymaster

    Could you please send us your FTP access so we can check?

    #329400

    ws7
    Participant

    Please check it:

    #329422

    Artem Temos
    Keymaster

    There is some problem with the file_get_contents function https://monosnap.com/file/N0OcBY2r2TxRnbmqxrm9T14ebxOlH7
    Please, consult with your hosting provider for help on this matter.

    #329509

    ws7
    Participant

    The hosting provider has confirmed that everything is working correctly on the server.

    Svg images are displayed correctly everywhere, but except information boxes

    #329521

    Artem Temos
    Keymaster

    But as you can see, the problem is not about the SVG but about the file_get_contents function that takes the SVG file content. It can’t complete the request because of the wrong configuration of SSL on your server and it is clearly stated on the error. You can enable WP_DEBUG and see the error on your website. There is nothing that can be done from our end to fix this.

    #329593

    ws7
    Participant

    After renewing the certificate, it worked.

    #329596

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Let me know if you need any further assistance.

    Have a nice day!

Viewing 20 posts - 1 through 20 (of 20 total)

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