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Instagram API/Integration

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  • #171012

    mauricio81
    Participant

    I’ve been trying to connect my IG account with my website with Basel Child theme. I went to theme settings>general but I don’t have the button for Instagram API.

    #171052

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please read and follow the instructions provided here: https://xtemos.com/docs/basel/faq-guides-2/setup-instagram-api/

    Recently Instagram has changed the procedure. With Instagram Graph API method you will need to set up and configure your Instagram business account and connect it to Facebook page

    Best Regards

    #171116

    mauricio81
    Participant

    My IG account is already a business account and it’s connected to its own Facebook page. Once I go the the theme settings>general I don’t have an Instagram API button to set it up.

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    #171132

    Hello,

    Please make the full backup of your site and update the theme to get the option https://xtemos.com/docs/basel/update-theme/

    Best Regards

    #171307

    mauricio81
    Participant

    It says my theme is up to date. It’s the basel Child 4.0.1

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    #171361

    Hello,

    The recent version is 5.1.0 Please update your theme. Please follow the instructions: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)