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Instagram has returned invalid data. problem help me pleas

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #140140

    mehmetyvs
    Participant

    my web site instagram content error help me

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    #140159

    Hello,

    Please add this code to the functions.php of the child theme:

    add_filter( 'woodmart_intagram_user_ajax_load', '__return_true' );

    Next, find the line:

    if ( is_wp_error( $media_array ) && $media_array->get_error_code() === 'invalid_response_429' ) {

    in

    woodmart/inc/shortcodes/instagram.php

    and replace with this line:

    if ( is_wp_error( $media_array ) && ( $media_array->get_error_code() === 'invalid_response_429' || apply_filters( 'woodmart_intagram_user_ajax_load', false ) ) ) {

    Best Regards

    #140294

    mehmetyvs
    Participant

    problem is not resolved please help

    #140304

    Hello,

    Please provide the site admin access as well as FTP to the private area.

    Best Regards

    #140456

    mehmetyvs
    Participant

    ftp and admin

    #140466

    Eric Watson
    Participant

    We checked the file woodmart/inc/shortcodes/instagram.php and you did not make a change from our first answer. Please follow the instructions from the first answer.

    http://prntscr.com/oxplvq

    Best Regards

    #140473

    mehmetyvs
    Participant

    applied but still the problem continues

    #140483

    Hello,

    Please update the theme to 4.0.4, please take into consideration these tips https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/.

    Then I will enter and configure.

    Best Regards

    #140487

    mehmetyvs
    Participant

    thema update error
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    can not update

    #140492

    mehmetyvs
    Participant

    theme update website corrupts all settings established and still did not improve instagram event had to restore the update

    #140513

    Hello,

    The customization code is intended for 4.0.4 version and would not work for older releases. As per our support policy, we provide support provided the recent theme version is used.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    Best Regards

    #141444

    mehmetyvs
    Participant

    please complete the update but instagram didn’t help please

    #141488

    Hello,

    The code has been added and the issue has been fixed.

    Best Regards

    #141569

    mehmetyvs
    Participant

    thanks for help

    #141596

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 15 posts - 1 through 15 (of 15 total)

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