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Instagram has returned invalid data

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #31566

    Chris
    Participant

    Hello,

    Recently out of the blue Instagram has stopped working on my product pages.

    At the bottom of the product page it displays;

    Tag your photos with #chaintags on Instagram.
    Instagram has returned invalid data.

    Nothing has changed on my website, or my server.

    #31587

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    Could you please provide us your admin and FTP access so we can check what is wrong there?

    Kind Regards
    XTemos Studio

    #31680

    Artem Temos
    Keymaster

    Hello,

    We see that Instagram changed their pages structure that is why our feature by hashtag is no longer working. We are trying to find the solution and hope to fix it in the next theme update.

    Regards

    #45797

    createdbyali
    Participant

    I have just had the same issue? Except I am not using a product hashtag, instead it is with just showing my most recent instagram photos.

    #45848

    Artem Temos
    Keymaster

    Hello,

    Read this topic with a similar problem https://xtemos.com/forums/topic/instagram-has-returned-invalid-data-3/#post-45847 It should help you. We will introduce a fix in the next theme update also.

    Kind Regards
    Xtemos

    #45955

    createdbyali
    Participant

    That fixed it thank you

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Viewing 6 posts - 1 through 6 (of 6 total)

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