Home Forums WoodMart – Premium Template Installing woodmark with a new code

This topic contains 27 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 4 days, 5 hours ago.

Viewing 28 posts - 1 through 28 (of 28 total)
  • Author
    Posts
  • #344010

    thebikestorecl
    Customer

    Hi, I have woodmart in my wordpress web but it expired and i bought another one, how can i change the code so my woodmark website can be actualized?. Best regards

    Private Content Hidden
    #344012

    thebikestorecl
    Customer

    null

    in this two images you can see that i can’t actualize and do nothing with the theme (wp bakery doesn’t actualize either). I guess when i add the new code of my purchase will work this.

    #344013

    thebikestorecl
    Customer
    #344035

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide an admin panel and FTP access. Please insert the credentials into the Private content below the message area.

    Best Regards

    #344039

    thebikestorecl
    Customer

    thank you very much, now i have another problem, will show you in a video.
    when i add a product to cart it appears, i go to shop and then dissapears. Why does it happen?.

    https://youtu.be/wgxfkZ8iwik

    #344154

    Hello,

    Please insert the credentials into the Private content below the message area.

    Best Regards

    #344169

    thebikestorecl
    Customer

    okay, will leave them.
    best regards

    Private Content Hidden
    #344227

    Hello,

    Your theme has not been updated, please make the full backup of your site, download the recent version of the theme from the ThemeForest account and then upload in Appearance > Themes > Add now> Upload.

    If you need any help, please let us know.

    Best Regards

    #344228

    thebikestorecl
    Customer

    Hi, i don’t know how to back up the site, is it from cpanel? o directly from wordpress. Best regards

    #344230

    thebikestorecl
    Customer

    Now the theme is not showing the buttons https://postimg.cc/w3NJSz04 . Hope you can help me with that

    #344234

    Hello,

    Please clear the browser cache and try again: https://gyazo.com/72dc540407f8cbe4b13479d58cd956b2

    I see the icons clearly.

    Best Regards

    #344236

    thebikestorecl
    Customer

    I did it, but when i go to the store, they dissapear. And the category category changed the name, it was in spanish now in english, will show you a video. https://youtu.be/AKXLeRigOrk

    #344237

    thebikestorecl
    Customer

    https://youtu.be/qTNOdfgPhcI this one works, in the main page the icons work, in the store page the icons doesn’t appear.

    #344307

    Hello,

    I am checking the store in chrome incognito and I see icons: https://gyazo.com/d904a5de3653f575c683ce2ab4406b49

    Please clarify.

    Best Regards

    #344326

    thebikestorecl
    Customer

    thank you, maybe it took time to fix. What about the idiom, i have loco translate and i didn’t chage any setting and the browser and category tabs changed idioms.

    best regards

    #344381

    Hello,

    You need to enter the Loco > Themes > WoodMart and delete the existing languages included with the Loco. Then create your own If you need it.

    If you have any questions please feel free to contact us.

    Best Regards

    #344383

    thebikestorecl
    Customer

    Hi, i did it but it is not transaling, i doesn’t start translating it. will show you a photo.

    https://postimg.cc/d77mBJ4s
    It keeps in 0%, I tried Spanish from spain and nothing, is there any extra configuration i should do? I read the documentation of loco and i did same as they say

    #344442

    Hello,

    Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update.

    In order to translate the Woocommerce strings, you need to create a separate translation in Loco > Plugins > Woocommerce in the same way as shown in the video.

    Best Regards

    #344451

    thebikestorecl
    Customer

    I do what you do but it doesn’t translate, i do exactly the same as the video and it doesn’t show my translation

    #344452

    thebikestorecl
    Customer

    I don’t know why I could change all the items, but i search in loco for “browse categories” and it shows me nothing. Will show you a picuture.

    https://postimg.cc/sMPwLNDh

    #344455

    thebikestorecl
    Customer

    i maybe found something, in loco i went to font and found this
    https://postimg.cc/F756ncgw
    then i clicked it and shows me this
    https://postimg.cc/5Xpk0rdM
    so i guess there is a “bug” between the loco and the theme. Maybe you understand more what is going on, probably with the other words that is happening too

    #344561

    Hello,

    Download the latest archive with our theme and take the woodmart/languages/woodmart.pot file and replace it in your theme. Then click the “Sync” button in the Loco Translate plugin.

    Kind Regards

    #344580

    thebikestorecl
    Customer

    Hi, i don’t know how to do that, would you give me a hand?. I don’t know where to find woodmart/languages/woodmart.pot.

    #344653

    Hello,

    Please provide FTP access and make the full backup of your site.

    Best Regards

    #344901

    thebikestorecl
    Customer

    ok, will provide it.

    Private Content Hidden
    #345344

    Hello,

    Sorry for the delay. I have uploaded the file, please synchronize the translation and check how it works.

    If you have any questions please feel free to contact us.

    Best Regards

    #345437

    thebikestorecl
    Customer

    it works!, thank you very much

    #345513

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 28 posts - 1 through 28 (of 28 total)

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