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Issue with Brand Filter Functionality on Website

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  • #642815

    harshgoyal099
    Participant

    Dear Support,

    I am reaching out regarding an issue with the brand filter functionality on our website. We are using the WoodMart theme for our site, which features wheels center caps, floater center caps products for different car brands. We have implemented brand filters, along with price and category filters, in the hero section of the website.

    However, when selecting a specific brand from the filter, the website fails to display the products related to that brand. Instead, all products are displayed, regardless of the brand filter selection. This is a critical issue that affects the user experience and the functionality of the brand filter system.

    Could you please assist us in resolving this issue as soon as possible? We would appreciate your prompt attention to this matter.

    Thank you for your support, and I look forward to your response.

    Best regards,

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    #642925

    Luke Nielsen
    Keymaster

    Hello,

    I see that it works well now – https://prnt.sc/asE0lTcNoibu

    Let me know if you have sorted it out or if I missed something.

    Kind Regards

    #643213

    harshgoyal099
    Participant

    Please, sir, double-check. It’s not working. How are you checking it? I have cleared the cache and tried in incognito mode, but it’s still not working for me. If possible, could you please create a video?

Viewing 3 posts - 1 through 3 (of 3 total)