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Issue with WOODMART WooCommerce Layered Nav

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  • #365043

    tdgAU
    Participant

    Hi team,

    I’ve got an issue with the above widget. My client has 3,000+ items in their store with custom attributes. Two of these attributes are web_stone and era. Originally, these were working well and displaying correctly on the Shop Archive page in the sidebar.

    A few weeks ago, this filter started to fail, and now the web_stone filter only shows Blue Topaz (1) and Diamond (3) as options in the Rings Category screen. In actual fact, there should be at least 20 more options and at least 400 items with these attributes.

    There are similar examples with the Era filter as well.

    I have confirmed:
    The product meta data is still there
    The attribute names have not changed
    The widget is calling the correct attribute

    Please see the series of screenshots that let you see what’s happening. Please assist.

    • This topic was modified 2 years, 8 months ago by Artem Temos.
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    #365081

    Artem Temos
    Keymaster

    Hello,

    Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.

    Kind Regards

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