Home Forums Basel – Premium Template Issues with Basel Theme

This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 2 months, 3 weeks ago.

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    Hello Xtemos,
    We have some issues with the theme, and what can we do to fix them?

    //Instargam Fixed//1.The instagram widget stoped working after some time, and shows an error “Instagram has returned invalid data.” is this an issue that will be fixed soon in an update?
    2.What can we do to translate the filters panel, we are using a plugin Loco Translate recommended in your video tutorial, after translating everything, we can’t find content like filter by color, or other in this side panel.
    3.the filters panel works, but we have some serious issues with the price filter panel, when we set the price filter in “https://lookstar.pl/index.php/shop/” it shows us a new window error “Not Found The requested URL /shop/ was not found on this server”. if we change the url and add index.php (https://lookstar.pl/shop/?min_price=0&max_price=152 => https://lookstar.pl/index.php/shop/?min_price=0&max_price=152) it works, but it is done manually, where can we fix it?

    Thank you

    • This topic was modified 2 months, 3 weeks ago by  SergeyB.
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    1. Instagram:

    Please add this code to the functions.php of the child theme:

    add_filter( 'basel_intagram_user_ajax_load', '__return_true' );

    Next, find the file


    Find this line:

    if ( is_wp_error( $media_array ) && $media_array->get_error_code() === 'invalid_response_429' ) {

    and replace with this line:

    if ( is_wp_error( $media_array ) && ( $media_array->get_error_code() === 'invalid_response_429' || apply_filters( 'basel_intagram_user_ajax_load', false ) ) ) {

    2. Translation of filters, you need to translate the attributes and its items, perhaps you will have to recreate them in the appropriate language. Filter titles should be rewritten in Appearance > Widgets > enter the widget and rewrite the title.

    3. Please check the issue on some default theme to understand if our theme causes the problem.

    Best Regards

    • This reply was modified 2 months, 3 weeks ago by Elise Noromit Elise Noromit.


    Thank you very much for fast support. Everything works how it’s supposed. Only the price range, we changed to the Basel price range (before it was the default), and it works. Thank you again for the support 🙂


    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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