Home Forums WoodMart support forum Issues with “Estimated Delivery” calculation – Showing incorrect range 4 – 65

Issues with “Estimated Delivery” calculation – Showing incorrect range 4 – 65

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #717388

    Litowushu
    Participant

    Hello Woodmart Team,

    I am having an issue with the Estimated Delivery feature on my product pages.

    My current configuration:

    Delivery range: 2 to 4 business days.

    Non-operational days: Sundays (disabled).

    Holidays: I manually added May 1st as a holiday.

    The Issue:
    Instead of showing the expected date range, the frontend displays: “4 – 65 days”.

    Technical details:

    I am using the latest version of Woodmart and Woodmart Core.

    I have cleared the theme cache and checked the settings under Theme Settings > Product Page > Estimated delivery.

    Could you please help me identify why the “65 days” value is appearing? Is there a specific date format I should use for holidays to avoid this?

    Best regards.

    • This topic was modified 2 months, 2 weeks ago by Litowushu.
    • This topic was modified 2 months, 2 weeks ago by Litowushu.
    Attachments:
    You must be logged in to view attached files.
    #717483

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We have enabled the Estimated Delivery feature on your website and can see that it is currently working correctly https://monosnap.ai/file/lyHeI59nLdBrv46oMSp7UjCR80Ou0A.

    Could you please check this issue again on your end? If the problem still persists, kindly provide a link to the product page where the issue occurs.

    Best Regards.

    #717563

    Litowushu
    Participant

    The delivery time is correct at the top, but it’s showing the wrong range at the bottom

    It shows the correct delivery time on the product page, but it displays incorrectly at the bottom of the checkout page.

    Attachments:
    You must be logged in to view attached files.
    #717606

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We have fixed this issue on your website, and we will also include the fix in the next update.

    Best Regards.

    #717905

    Litowushu
    Participant

    I finally decided to deactivate it because it’s causing issues with my website’s checkout process. When a purchase is made, it fails to reach the ‘Thank You’ page, and the logs show an error indicating a problem. I’ve disabled it for now, and my store is working again. You should thoroughly review the module, as it currently has several issues.

    Attachments:
    You must be logged in to view attached files.
    #717940

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We have fixed the issue on your site. Please check the site after removing the browser cache.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)