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Labels not displaying on second page of ‘Products Tab’ element

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 29, 2023 at 3:19 pm #470784

    wildguitars
    Participant

    Hi guys,

    On our homepage there are two ‘Products Tab’ elements – one for new products and one for sale products.
    When clicking on the arrow to load the second page of products, none of the labels (new, sale, pre-order, etc.) are displayed.

    I opened a ticket with the developer of the labels plugin (BeRocket Advanced Labels) and he replied:
    Checked “Products tab” element on our testing environment and it work correct.
    Maybe it is some option from element cause this issue or some incompatibility with other plugin.

    Would you happen to have any idea why the labels aren’t displaying?

    Thanks,
    Tom

    May 29, 2023 at 4:37 pm #470816

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not?

    Best Regards.

    May 31, 2023 at 1:30 pm #471432

    wildguitars
    Participant

    Hi Aizaz,

    Thank you for your prompt reply.
    Unfortunately I can’t do what you are suggesting, because when I switch to another theme the homepage gets completely “messed up” and the WPBakery blocks do not appear properly.

    Please see the following screenshot:
    https://snipboard.io/CRadLK.jpg

    Best regards,
    Tom

    June 1, 2023 at 12:09 pm #471755

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    June 1, 2023 at 2:42 pm #471808

    wildguitars
    Participant

    Got it, thanks Aizaz.

    June 1, 2023 at 3:42 pm #471838

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)

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