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Layout Shop Accessories Problem
- This topic has 11 replies, 2 voices, and was last updated 1 year, 7 months ago by Elise Noromit.
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May 3, 2023 at 7:38 pm #464207
nextgenjewelleryboxParticipantIn my “Product Archive Layout Shop Accessories” page i have deleted “Power Bank” option by mistake and now i can create a new category but i can’t display that category on my site. Please help.
Attachments:
You must be logged in to view attached files.May 3, 2023 at 9:41 pm #464227
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
It would be best if you created the category in the Dashboard > Products > Categories, assign the products to the category.
Then add this category by ID https://gyazo.com/19627f71688021e27da92bf9785a99b0
If you have any questions please feel free to contact us.
Best Regards
May 3, 2023 at 11:20 pm #464249
nextgenjewelleryboxParticipant1. I have created the “Customized Box” category in the Dashboard > Products > Categories
2. After creating the category | Dashboard > Layout > Edit With Elementor ( Product Archive Layout Shop Accessories )
3. Add product category [ Customized Box (product_cat )] > Update
Now i can see it is added to my page, in the editing mode.
But it is not displaying in the website, Please help.Attachments:
You must be logged in to view attached files.May 4, 2023 at 3:33 am #464305
Elise NoromitMemberHello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Make sure you see the created category in the Dashboard > Products > Product categories.
Best Regards
May 4, 2023 at 12:36 pm #464401
nextgenjewelleryboxParticipantIn storefront theme it is working, but in woodmart it isn’t working on the home page only.
In the shop page i can see this category listed.
please help me to show this category on the home page.Attachments:
You must be logged in to view attached files.May 5, 2023 at 2:34 am #464630
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
May 5, 2023 at 8:55 am #464656
nextgenjewelleryboxParticipantAll Details Below
May 6, 2023 at 2:09 am #464890
Elise NoromitMemberHello,
Please disable capture it does not work correctly.
Best Regards
May 6, 2023 at 8:09 am #464906
nextgenjewelleryboxParticipantWhat is it??
And what about my problem??May 7, 2023 at 2:47 am #465068
Elise NoromitMemberHello,
I check the layout and I see the category you created: https://gyazo.com/234bf7d16b3679ed4baf0c45d1d4ecc1
Then I check the shop page in both logged in and in incognito: https://gyazo.com/cdf698995af7b802ba7163dc6d66db44
Please try to clear the site and browser cache and check again.
If you have any questions please feel free to contact us.
Best Regards
May 8, 2023 at 9:16 am #465186
nextgenjewelleryboxParticipantBut, I can’t see it even if I try it on different devices ( new )
The best would be if you reset the “Layout” section, to the old default categories.
Thank youMay 9, 2023 at 1:52 am #465470
Elise NoromitMemberHello,
Please enter the Dashboard > layouts > and disable all to get the Theme Settings and default functional pages.
If you have any questions please feel free to contact us.
Best Regards
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