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Local Install – Can’t click on any theme setting

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  • #455658

    sarah-1338
    Participant

    When installing the theme locally via the Local (LocalWp) software it seems I cannot click on any of the theme options.
    Is this a known issue?

    #455829

    Hello,

    We cannot check the settings on the local host.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #455884

    sarah-1338
    Participant

    Hello,

    I try desactivate plugins, switch to main theme (not child theme) and the problem remains.

    #456133

    Hello,

    Unfortunately, I cannot access your site. Please move it to a testing online domain. You could configure the local host incorrectly.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)