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Missing category-icon class from categories list in header

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  • #347602

    ortech
    Participant

    Hi,
    We have added a new category including an icon uploaded to the category’s “Image (icon) for categories navigation on the shop page” which we use all throughout our site.

    For some reason, this specific category’s icon isn’t displayed like in every other category.
    From our little research we found that it is missing the ‘category-icon’ class that exists in other listed categories. See attached image with illustration.

    From our test, this only happens with this one specific category and we couldn’t figure out why. will appreciate your assistance. thanks!

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    #347715

    Hello,

    You are using an old version of the theme. Please update the theme and Recommended plugins to latest versions then check back after re-adding the image.

    If the issue still occurs then deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #347897

    ortech
    Participant

    Hi,

    We have created a cloned testing site with fully updated wordpress, woocommerce, the theme and all plugins. We also re-uploaded the category image but issue persists.

    please see in attached screenshot – the ‘category-icon’ class is still missing from this category.
    login details to the testing site are attached in the private section.

    Thanks!

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    #348013

    Hello,

    Please try adding the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .wd-nav-img {
        max-height: 30px;
    }

    It will make the categories icons the same size.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)