mobile off canvas side bar gives error when closed

[lotslotsmore]

I have attached a screen recording to show the problem caused.
The following is the error message given:

Not Found

The requested URL was not found on this server.

Apache Server at lotslotsmore.com Port 443

• This topic was modified 2 years, 3 months ago by lotslotsmore.

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

all plugins have been deactivated and the issue remains. a backup has been made
here are the login details:

has been resolved by someone from xtemos. thanks for the great service!

We are always happy to help you, write to us when you have any difficulties or issues with our theme.

We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

Thank you in advance

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