Home Forums WoodMart support forum Move subscription to new URL

Move subscription to new URL

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #463570

    sediaverde.nl
    Participant

    Dear reader,

    Would it be possible to move my subscription to a new URL? We are removing the old URL and therefor it must be copied to new URL.

    Old: http://www.offi-seating.nl
    New: http://www.sediaverde.nl

    Looking forward receiving your reply.

    #463934

    Hello,

    You need to be registered on the site with the purchase code. If you have a few, you can add them all.

    Then enter your account: https://gyazo.com/08d064150e447cb83628cb2278536361

    You will see all the purchase codes assigned to the sites, delete those you do not need.

    If you have any questions please feel free to contact us.

    Best Regards

    #463987

    sediaverde.nl
    Participant

    Hi there,

    Yes I know I already registered and also deleted the code. But I cannot enter new URL for my renewed URL.

    Please help.

    #463988

    sediaverde.nl
    Participant

    Now when downloading the theme and adding to my new website I get the following error:

    Attachments:
    You must be logged in to view attached files.
    #464261

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #464529

    sediaverde.nl
    Participant

    please see info below

    #464623

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #465231

    sediaverde.nl
    Participant

    Hi Elise,

    Thanks but still not working….Could you please login to the website and do the job?
    I already tried everything but nothing is working.

    #465452

    Hello,

    Try to increase the file size uploaded to the server. You may contact your host support on this issue.

    Best Regards

    #465742

    Hello,

    If you have any questions please feel free to contact us.

    Best Regards

    #465786

    sediaverde.nl
    Participant

    Thanks, will ask my hosting to change this setting.

    #466055

    Hello,

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)