Home › Forums › WoodMart support forum › Move subscription to new URL Move subscription to new URL This topic has 11 replies, 3 voices, and was last updated 1 year, 7 months ago by Elise Noromit. Viewing 12 posts - 1 through 12 (of 12 total) Author Posts May 1, 2023 at 5:35 pm #463570 sediaverde.nlParticipant Dear reader, Would it be possible to move my subscription to a new URL? We are removing the old URL and therefor it must be copied to new URL. Old: http://www.offi-seating.nl New: http://www.sediaverde.nl Looking forward receiving your reply. May 3, 2023 at 1:20 am #463934 Elise NoromitMember Hello, You need to be registered on the site with the purchase code. If you have a few, you can add them all. Then enter your account: https://gyazo.com/08d064150e447cb83628cb2278536361 You will see all the purchase codes assigned to the sites, delete those you do not need. If you have any questions please feel free to contact us. Best Regards May 3, 2023 at 10:02 am #463987 sediaverde.nlParticipant Hi there, Yes I know I already registered and also deleted the code. But I cannot enter new URL for my renewed URL. Please help. May 3, 2023 at 10:05 am #463988 sediaverde.nlParticipant Now when downloading the theme and adding to my new website I get the following error: Attachments:You must be logged in to view attached files. May 3, 2023 at 11:41 pm #464261 Elise NoromitMember Hello, Please insert the site admin access into the Private content below the message area. We will take a closer look at the case. Best Regards May 4, 2023 at 5:32 pm #464529 sediaverde.nlParticipant please see info below May 5, 2023 at 2:27 am #464623 Elise NoromitMember Hello, Try to do the following to update the theme: 1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme. 2. Go to Dashboard -> Updates and click on Check Again. 3. Activate the theme with your purchase code again. 4. Go to Dashboard -> Updates and click on Check Again. 5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates. Regards May 8, 2023 at 10:50 am #465231 sediaverde.nlParticipant Hi Elise, Thanks but still not working….Could you please login to the website and do the job? I already tried everything but nothing is working. May 9, 2023 at 12:41 am #465452 Elise NoromitMember Hello, Try to increase the file size uploaded to the server. You may contact your host support on this issue. Best Regards May 10, 2023 at 12:34 am #465742 Elise NoromitMember Hello, If you have any questions please feel free to contact us. Best Regards May 10, 2023 at 9:13 am #465786 sediaverde.nlParticipant Thanks, will ask my hosting to change this setting. May 11, 2023 at 1:11 am #466055 Elise NoromitMember Hello, If you have any questions please feel free to contact us. Best Regards Author Posts Viewing 12 posts - 1 through 12 (of 12 total) You must be logged in to create new topics. Login / Register