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No shopping logos on products using mobile browser.

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  • #175744

    gapsiux
    Participant

    Please see attached picturea that there are no logos using mobile browser. Such as quick look or add to cart.

    Tried on chrome and Samsung browser on both no clear logos.

    Can you please rectify this an issue ASAP?

    Thank you.

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    #175748

    gapsiux
    Participant

    Additional screen shot

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    #175752

    gapsiux
    Participant

    In addition

    #175754

    gapsiux
    Participant

    One more

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    #175780

    Hello,

    I saw the screenshots you attached. I inspected your site and it showed CORS policy errors as you mentioned. It seems to be a problem with your server configuration and any fonts resources can’t be loaded.

    Access-Control-Allow-Origin is disabled. Try to contact your hosting provider for help in this question.

    Screenshot for Clarification: https://ibb.co/D5p67Wp

    Best Regards.

    #175917

    gapsiux
    Participant

    Hi,

    I can see that this issue was raised already.
    https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    I can see that is pointing into wrong URL. Please see the attached file called: Wrong URL.

    Can you please advise what file I should update to get this URL: https://4xv.8c2.myftpupload.com replaced with https://supergreen.com.au

    Following the instructions, I can see that URL’s are correct. See attachment URLs.

    If you can update it for us, or guide how we could do it, I would highly appreciate it.

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    #175919

    gapsiux
    Participant

    attachement

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    #175954

    Hello,

    I saw the URL you provided and visited your website. Unfortunately, we could not help you with this because it is out of our scope. This is not the Theme Issue and could not be fixed from Theme Settings.

    This issue can only be solved by your hosting provider, so please try and understand and contact your hosting provider for getting help about the Problem.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)